Mercedes-benz Of Sugar Land

Angie Ochoa

My husband and I had the pleasure of meeting Mr.Pete Sanchez , he made us feel welcomed when we arrived. He was very nice and gave us exceptional customer service! We truly had an Amazing car buying experience ,I couldn’t be any happier! Mr. Sanchez is very knowledgeable and explained everything very clearly. I definitely recommend anyone to come here and ask for Mr. Sanchez.

Sarah Quasny

Yesterday morning, I emailed asking about the availability of a CPO SUV, which I was in the market for. Steve Kowal emailed me very quickly, letting me know it was available and asking if I had questions. We communicated very efficiently via email most of the day to confirm both my trade-in value and the price and features of the car. It was important that we had agreements in place as it was an hour drive to the dealership for us to make the purchase.
Upon arrival, we met Steve, drove the car, and worked out the final paperwork. Steve was very professional and ensured the process was as smooth as possible. We got a good value for our trade and Raheem provided us a FABULOUS tutorial on our new car with all its technology and features. And then there was Ms. Phyllis who was our finance manager. She made things so smooth and walked us through all the details and info for the warranty options.
Overall we are thrilled with our used car purchase from Steve and would recommend them to others. Thanks for such a great experience!

Joseph

I recently had the pleasure of purchasing my first Mercedes with Juan Lozano as my salesman, and I couldn't be happier with the experience. From the moment I stepped onto the lot, Juan's professionalism and friendliness put me at ease. He took the time to understand my needs and preferences, guiding me through the available options without any pressure. Juan's knowledge about the vehicles was impressive, and he answered all my questions with clarity and patience. He went above and beyond to ensure I found the perfect car within my budget, making the entire process smooth and enjoyable. I highly recommend Juan Lozano to anyone in search of a new vehicle. His dedication to customer satisfaction truly sets him apart in the industry.

Mercedes-benz Of Sugar Land

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