Mercedes-benz Of West Houston

carlos herrera

Thanks Sewell Mercedes Benz West Houston!!!!!!

My experience with Robert Chuoke and Saba in the sale of my Mercedes Benz was exceptionally positive.

From the beginning, the professionalism and dedication of both were evident. The quality of the dealership is unquestionable, providing a first-class environment where customer service is a priority. What I appreciated most was the complete absence of pressure throughout the sales process.

At all times, Robert and Saba made an effort to provide me with the greatest possible support, understanding my needs and preferences to ensure I got exactly the car I wanted. The facilities they offered me to acquire my new vehicle exceeded my expectations, facilitating a process that can often be complicated and tedious.

Without a doubt, my experience was so positive that I have no doubt I will be their client again in the future. Their customer-focused approach and commitment to excellence are worthy of recognition.

Thanks a lot

David T

My wife and I were looking for a car for our business, and we came across a Sewell Mercedes dealership.  The experience was nothing but extremely exceptional. We had a great time there. The whole process was quick, with no pressure. We worked directly with Jayme throughout our buying journey. She was incredible, sweet, and very helpful. I felt great, and I would totally recommend this dealership, especially Jayme. Please come see her!

Chris Sides

I’ve been waiting a few months to do this review because I wanted to get past the “honey moon” phase of owning a new car. I’ve got 10,000 miles on my 2023 GLC 300 4MATIC and am really enjoying this car. It’s the perfect size for short drives, long drives and even hauling landscaping stone!  The big screen GPS should be standard equipment on every car!  And if you’re wondering about the Sewell customer service, there is none better.
Keep up the good work Mercedes Benz and Sewell!!

Sony Mitchell

Today, I would like to take a moment to express my utmost gratitude to Joey, the service manager at Mercedes-Benz. I must say that even before bringing my vehicle in, I had the privilege of speaking with him. He is undoubtedly one of the most courteous and professional service managers I have ever encountered at any dealership. Despite his busy schedule, he took the time to understand my concerns and provide me with practical solutions. His kindness and professionalism were truly exceptional. I am writing this review with the hope that others will have the opportunity to witness his remarkable qualities. Moreover, I truly wish that upper management recognizes his exceptional customer service skills. Although I do not usually take the time to write reviews, I felt compelled to do so in this case because even before bringing in my vehicle, Joey made me feel at ease and, most importantly, listened to my needs. His professionalism convinced me to choose this specific dealership for my vehicle service.

Bessy Azu

Nice place. Very CLEAN! Even the toilets! Good tissue papers! I was very impressed! Nice entertaining room for kids. Office rooms if you want a quiet time to yourself, though the environment was not noisy. Lots of free tea, coffee and snacks! Above all, they have well dressed and mannered staff. Soft spoken with no attitude.

Mercedes-benz Of West Houston

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