Mercedes-benz Of Winston-salem

Sofia Falzone

I recently had the pleasure of purchasing a car from Mercedes Benz of Winston Salem, and I couldn’t be more thrilled with the entire experience. From the moment I stepped into the dealership, I was greeted with warmth and professionalism. However, what truly made my experience exceptional was the outstanding service provided by my salesperson, Kim Taylor.

Kim went above and beyond to ensure that the car that I chose fit my needs and preferences. He took the time to listen attentively to my requirements and provided expert guidance every step of the way. His extensive knowledge of the Mercedes Benz lineup was evident, as she effortlessly answered all of my questions and provided valuable insights into features and capabilities.

What truly set Kim apart was his genuine dedication to ensuring my complete satisfaction. patiently walked me through the process, never once making me feel rushed or pressured.

Moreover, Kim’s professionalism was matched only by his friendliness and approachability. He fostered a welcoming atmosphere that made me feel valued as a customer, and his positive attitude made the entire experience enjoyable and stress-free.

Overall, my experience at Mercedes Benz of Winston Salem was nothing short of exceptional, the entire team starting from the Sales Manager, Title Clerk was just outstanding customer’s service. I would highly recommend this dealership to anyone in search of a premium car-buying experience, and I am grateful to Kim for his professionalism, expertise, and above all, his  genuine commitment to customer satisfaction.

Timberli Roberts

I honestly could not have been more impressed! From the moment I called, Connor Hutto, was a pleasure to work with. He responded quickly and even though he moved to a different location within the dealership, he greeted me the morning I arrived and had everything worked out. Everyone I came in contact with was extremely nice and accommodating. I appreciate that. I was impressed with the work done. I’m thankful that I will not be apprehensive about working with them going forward. Thank you so much!
TWR

Deborah Teague

I recently had the pleasure of doing business with Mercedes-Benz of Winston-Salem. From the time that I walked into the showroom, I never once felt pressured Into purchasing a vehicle. Kim, the gentleman that helped us was very professional and very patient. He took the time to explain everything to me. I had a few questions after we left the dealership, and I got in touch with him and once again he was very patient and kind and answered everything that I was needing to know. This dealership is top-notch.

Richard Young

First time guest, had a slow leak in tire, they where able to work me in and fix it rather quickly.  Also checked to see if warranty would cover the cost.  Looking forward to taking the car in for it's 30K check up next month

ben jobson

Staff is always exceptionally friendly and very easy to work with. Terry is a great service writer and is highly knowledgeable about what a vehicle needs serviced. My family and I have never had a bad experience with this dealership, and will continue to use them for our vehicles.

Mercedes-benz Of Winston-salem

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