Mercedes-benz

David McMorris

I couldn't figure out how to change the battery in my key fob. The gentleman at the service counter was fantastic in under 5 minutes he replaced the batteries in both and fixed the button on one of them. Understand people this thing has secret buttons and sequence to open them and he could probably do it with his eyes closed. He made my day. Thank you! UPDATE: 3/12/24 - decided to take my Mercedes in because it was taking two times of turning the car over to start and the AC wasn't blowing on the driver side. So far so good AC is ice cold. Colder than it's ever been. They replaced the fuel pump and so far I haven't had to start the car twice but I just got it back. But I trust that this fixed it. Thank you David Layton for your patience. And thank you service team for your work. UPDATE: 4/10/24 - Another visit to get lower ball joints replace and alignment done. Another spectacular job! I want to give a big thank you to David Layton and the Service Crew at Mercedes Benz of Tucson. I will always return and thank you so much!

Melissa

First and foremost; I want to thank TONY PITTMAN. He was my sales guy and let me tell you that he made my buying experience a GREAT ONE! From start to finish!
He answered every question I had and he made sure I was happy with the vehicle before even putting an application in. His personality is above all and makes you feel welcomed and comfortable. Mercedes Benz will be my go to from now on for my vehicle needs and future car purchases! Such a smooth transaction!
Thank you, TONY! You’re much appreciated.

M Bellestri

Took my car to get serviced and get a coolant leak fixed at Mercedes of Tucson and everything was taking care of with excellent service. My service agent Lucky was very helpful and kept me informed and up to date with what was being worked on. The entire staff that helped me were all awesome and friendly.

Andrea Budnick

We came in not sure of what we wanted. We met Mark Weiss at the door. He was very personable and very helpful. He brought a couple of cars down from the roof for us to drive. He even located a car for us in red! Ultimately we decided to purchase the white C300 on the showroom floor.  Mark made the process painless and easy. The whole staff was friendly and they got us the most for our trade in. We looked at some other cars but Mercedes-Benz won out mostly because of how Mark Weiss took care of us and how impressed we were with his professionalism.  He's a snappy dresser too! Thanks Mercedes-Benz Of Tucson and Mark Weiss for taking such good care of us!

Allie Pastore

Kayla Diaz has been my service advisor for a while now, she is always so helpful and makes sure that myself and my vehicle are taken care of! Even though I am a complete mess, she is always on top of it and accommodating. The service from everyone at the front is top notch. Love them all!

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