Mike Smith Auto Group

Sharina Hubbard

My experience at BMW Beaumont was stellar. For starters, I live four hours away so I was able to begin the process a day ahead of my in town arrival. Chris was more than accommodating and made sure that I had selected the vehicle I wanted. He assured me that even though he was out of office the following day; I’d be in good hands. Upon my arrival, Marc immediately approached me and introduced himself and offered me to take the car for a spin. I let him know that I was up against time so ensured I was in and out on time. Marc made sure that the young lady ( I can’t think of her name but I absolutely loved her) got me set up on the MyBMW APP and got me acquainted with my new car. Jeff in finances was also phenomenal — his patience and kindness was unmatched. We were “tough” cookies but he handled things well. Due to my five-star experience at BMW Beaumont — I WILL REMAIN A LOYAL CUSTOMER. It was worth the drive and I am sold of their top notch customer service! Definitely a familial atmosphere.

Kathryn Williamson

Willie is the best! He went above and beyond to make my BMW dreams come true.  This is my third BMW purchase from him, and Willie was great. I won't buy from anyone else!

Heather Masters

Fantastic service! We were driving from New Orleans home to Austin and our AC started flaking on us. Was able to get an early Monday appointment and had great service, adjusted the AC programming, washed the car and did a multi point inspection and got us back on the road by noon!

mark dowell

Second vehicle bought from Chris. Always helpful always courteous . Always treated well by these people go see him tell him big Mark sent you.

Rob Smith

We recently had the pleasure of doing business to purchase vehicles from BMW of Beaumont.  The experience was a great one as everyone directly involved did an outstanding job. Our Sales Associate John Robinson worked endlessly to ensure we were satisfied and happy through all phases of the process. He did EVERYTHING he said he would in a timely fashion. John and Rocky were able to acquire our vehicle and get it to Beaumont. Rocky stepped in to assist with the completion of one transaction when the car arrived due to our original associate being out and that worked out seamlessly. John performed in a very professional manner and made us feel as if “ we were the most important people in the building. Jeff even made the financial portion painless. Without a doubt we will look to these gentleman going forward for our vehicle needs BMW should be proud to have such a group.  Thanks John for ALL you have done !!!  Thank you Rocky for your efforts as well.

Mike Smith Auto Group

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