Napleton's Schaumburg Buick Gmc

Jenjira Brooks

I recently bought the Buick Envision 2023, and it's a very nice car! I had a great time at the dealership. The staff, especially Ed, was super friendly and helpful. He patiently answered all my questions and made the whole process smooth. The dealership had a wide selection of vehicles to choose from, and I found exactly what I was looking for. The overall atmosphere was welcoming, and I felt valued as a customer. Keep up the good work! ????????"

David Natzke

On Saturday, April 6, 2024, my wife and I stopped in to Napleton GM C in Schaumburg to look at a Sierra 1500 Denali Ultimate.   We were promptly greeted by Steve, a salesman at the dealership.    The reason for leaving this review, is I want to share our experience so others can ask for Steve and have the good service we had.    I am one that is not a fan of working with salesmen at dealerships.   The high pressure and questionable tactics of some are enough to turn me away.   Steve was different.   Very laid-back and respectful.   He was listening to our questions and being responsive.   He was not giving us the hard sell.   We appreciated this type of interaction.   We were able to test drive a few vehicles and are working to narrow our choices.   Steve has respected our request to communicate by text and has not been a bother.   He introduced us to the sales manager Edgar, and he was also very easy to work with.    I would strongly recommend you ask for Steve and I hope you have a great experience at this dealership.

Caitlyn Z

Yiannis went above and beyond to ensure that my husband & I were satisfied with our purchase from start to finish. Not to mention that we were in & out (with the truck we wanted, at the price + add-ons we wanted) in just under 4 hours! Other staff members were more than happy to answer any questions we had because we are new to diesel trucks. If you are hesitant about switching to diesel, I highly recommend starting at this dealer. They are incredibly knowledgable and will not let you leave until you know the essentials. Yiannis even noted an aftermarket rock chip guard we hadn't noticed. Special shoutout to Manny who is the most efficient finance manager I've ever come across. Great service, great people - we will be back! Thanks guys!

Robert Springhorn

The “car salesmen” stigma is usually not one that is associated in a good light, as to why I wasn’t the most excited for car shopping this past weekend. Luckily for me, I had the pleasure of working with Edward at Napleton Buick GMC. When I walked in, Ed greeted me right away and was happy to answer any questions I had. I told him the vehicle I had come to see and within minutes he had it pulled up front, warming up and ready for us to take for a test ride. What matters the MOST to me, is Ed was friendly, knowledgeable and most importantly respectful! He was never aggressive or pushy in any way. He helped us get our payment to where it needed to be and we were able to walk out with a new vehicle. That was after Ed stayed late to take care of us and even moved all of our contents from our old vehicle into the new one while we finalized eveything with the finance department (and it wasn’t a small amount of stuff!)

Samantha Vacura

Very smooth deal and were able to negotiate around some options and hurdles. We are extremely happy with our new '24 Sierra 2500HD AT4! Customer service is a lost art nowadays considering the take over with online stores and bots.

Napleton's Schaumburg Buick Gmc

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