Norm Reeves Subaru Rockwall

Travel Diaries

Kudos to friendly staffs most especially to Cameron. He patiently assist us in test drive and paper works. Thank you Subaru Rockwall for my baby named Winter Bliss ??. We are so happy with the purchase.

Allison David

If you're in the market for a Subaru, new or used, I highly recommend Norm Reeves Subaru.  They offer great customer service and a streamlined process that made trading in my old car for a new Subaru seamless.  I worked with Devon and he couldn't be nicer.  Very genuine and helpful.

Dallas & Katie McCranie

I went to purchase my car in December 2023, and of course expected the games of most dealerships. It’s important to note my family had recently also purchased another vehicle approximately 3 months prior so the experience was still fresh in my mind. I met with Cameron, who put up with all my early morning antics of comparing the Crosstrek and the Ascent and was so friendly and honest through the decision making process. My main focus was one safety features, as I had been in several bad accidents in my life and he eased my concerns by telling a few personal stories regarding their safety and how each function was set up to work. I had driven several Suburus recently and wanted my dad to test drive the car to confirm my thoughts and Cameron was totally on board, and even spent the time we were stuck due to a local parade in Rockwall laughing and joking. I made my decision and got ready for the games of the purchase, only for Cameron and his team to be completely transparent about the price, the interest rate, the payments and all the add-ons available. He answered all my questions confidently and let me spend time with the math to determine the best option for me and took no for an answer on specific add-ons while also talking me through and answering the questions for others. When I went to finish the financing piece with another member of his team (I don’t remember his name, I’m sorry) I was met with the exact same experience. There was a few errors I noticed on the paperwork and he corrected them (or me, when it was something I misunderstood) quickly and accurately without gaslighting me into thinking it was something I had agreed to. I started the process at 9am and had expected to be there the entire day, but I was out of the building with the keys to my new car by noon. This experience solidified the type of vehicle I will continue to purchase, and the location I will purchase it from as long as I’m able.

Talli Gay Holt

I built a Forester online, and within the hour, Jason had reached out. He answered questions via text and email, and worked to locate the exact vehicle I wanted. I was able to test drive a fleet car and determined I definitely wanted it, so they drove and got my Forester from another dealer almost 2 hours away! The gave me a loaner the next day so I could go back to work while service added all the accessories on it. I love my car and this dealership. Jason cares about his clients even after the sale is made.  I will be a repeat customer for sure (but hopefully not for 100k miles or so??)!

Patrick Connor

Recently bought my Subaru Crosstrek from Norm Reeves subaru dealership and cant speak highly enough of them. Best deals for Subaru in the DFW area. My salesman was Devon Hale and he was excellent. The whole car buying experience was made incredibly simple with no hassle.

Norm Reeves Subaru Rockwall

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