Norm Reeves Volkswagen Superstore Irvine

Apolonia M.

Robert Yang and the staff were super helpful. Robert knew everything about the car we saw and really helped us in the process.
So happy with our purchase!
Process took 2.5 hrs total. We saw 2 cars and tested 2 before choosing the one we went with. Got approved for a great deal and would def recommend.

Danielle Jimenez

This review is a little late since I starting leasing my car back in October 2023. I wanted to write this review to thank Robert Yang in helping me get the car I have been looking endlessly for. I live in the Inland Empire and my dad was able to reach out to Robert in locating this particular vehicle. He gave us great information and pricing so we made the drive down the Orange County. Most of the time, I am used to being at a car dealership for hours but he had everything ready for us as soon as we walked in. He didn’t try any dirty tricks like usual salesmen too. I would 100% recommend this dealership and specifically working with Robert Yang. Thank you again!

Immanuel Millare

Update as of 3/28/24
Brought the car for a small error that came in service and they helped and explained the issue well. Service team has been amazing and Jimmy has been great. Ofcourse April still assisted me even on aftersales. Amazing service and dealer!!

I want to express my heartfelt appreciation for the exceptional service provided by APRIL DEAN. April played a role in ensuring that my car buying experience was not only smooth but truly enjoyable!!

From the moment I stepped into the dealership, We were in communication for months and She took the time to understand my preferences, guiding me through the various options available. Her knowledge with VW and the details of each vehicle were impressive, making the decision-making process much easier!

What sets April apart is not only her professional competence but also her friendly and approachable demeanor. She patiently addressed all my queries, providing valuable insights and ensuring that I felt confident in my final choice. April's dedication to ensuring customer satisfaction was evident at every step.

I wholeheartedly recommend APRIL DEAN to anyone seeking a new vehicle. Her commitment to delivering outstanding service and creating a positive customer experience is truly commendable. Thank you, April and the whole team for making my car purchase a delightful and memorable one! You are amazing! Will definitely buy my vehicles here!

Larry Ambrus

I’m a long time customer at Norm Reeves, always get my car serviced there. I had the chance recently to work with Robert on buying a new car. He is the best. An excellent combination of being very effective preparing things while working with me on the deal, knowledgeable about the details of the options, no questions unanswered, but at the same time I didn’t feel rushed or talked into anything I was not interested in or was not within my parameters. I’m happy with the buying experience and the car, thank you Norm Reeves team and Robert Yang!

Ryan J

Day Yang is the epitome of professionalism and kindness at the dealership. His depth of knowledge allowed him to address all my inquiries with ease, making the entire process comprehensible. Negotiating pricing was swift, and his responsiveness to texts and calls was both prompt and accurate. If you're planning a visit to this dealership, seek out Day Yang for an exceptional experience.
BTW, I bought 2024 Atlas SE W/Tech

Norm Reeves Volkswagen Superstore Irvine

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