Oakes Auto Main

Gigi LB

If i could give 10 ??’s I would! William was great and made our experience very smooth. Great customer services! Helped my parents find the right car for them! Thank you William for all your help and taking great care of my family! Definitely recommend Oakes Mitsubishi!

Lacy Rueff

It's only been a few weeks since we bought our car - but so far so good! We really love our car. We also enjoyed working with Chip - who was very nice, friendly, & easygoing! Everyone there was friendly & after viewing cars at another dealer, we much preferred how Oakes does business. I also liked that they were partners with Community America so the financing portion was very easy. Lastly, I was impressed with their followup, specifically the mailing that lists all of the services they include with your purchase (4 oil changes, 4 tire rotations, etc.). This would be an easy thing to mention when you're wanting to sell a car and never mention again. Instead, Oakes sent this mailing and also reached out via phone to schedule my next service. I like that. Thanks!

Caitlin Spradley

I cannot tell you how grateful I am to these guys. They were so kind, great to my kids, super understanding, and made this deal happen for me! Cody was phenomenal and helped me with my kids when I needed it. He was the best person I’ve dealt with yet and has definitely earned my family’s future business!

Traded my Toyota for this! It was a definite upgrade!

C Max

Buying a used truck from Oaks Auto Group was a total pleasure from start to finish, they have excellent reviews and I can see why!

I was searching the country for a specific older truck with low miles and I found several that fit my criteria in several states.  I narrowed my choices down to two; one of which was at Oaks Auto Group in Kansas City, KS. About 4:30pm I submitted the online form to inquire about the truck and I got a call back in about 30 minutes.  We discussed the vehicle and I explained that I would need the truck shipped to me (a service he said they do regularly) and since I was too far away to come see the vehicle myself, I would want to have an independent inspection done (which I would pay for), prior to a sales agreement.  I told him I would be paying cash and the funds would be available in a week, we discussed a preliminary deal and a deposit to hold the truck.  Assuming the inspections I wanted done passed with my satisfaction, I offered to pay their asking price of $12,000 out-the-door, with two conditions; all fees (appx $200) and shipping (appx $350) would need to be included.  Sales tax was not a factor here because I was buying from out of state and I would be paying my sales tax to my state, myself, separately.  The guy said they encourage folks to get an independent inspection done before buying, but he needed to pass this info to a sales manager and someone would call me back.

A manager named Chip called me back early the next day and we reviewed the details from yesterday’s offer.  Chip was happy to help me get the truck inspected by a local shop and they would even take it there for me; just let him know which one.  Shipping the truck to me was no problem at all, they do it all the time.  Chip countered offered with same deal at $12,500 out-the-door and delivered.  Since I felt the truck was already fairly priced for its age/condition/miles, I accepted the deal.

I gave him the local shop information and they drove it over there for me the next day.  I was very happy to hear that the truck was in great shape as advertised, it passed the Block test and Compression test, and only needed a few minor maintenance items, which I expected for a 21yr old truck.  Chip emailed me the needed paperwork for me to review, sign and return.

Two days later, my funds came through, and I sent them a wire transfer to buy the truck.  Chip said as soon as the funds were confirmed, if I wanted the truck faster, he could personally drive the truck to me from Kansas City (a 350 mile round trip) and bring along the rest of the paperwork to sign!  Wow, now that’s SERVICE.  Plus, sure, a nice long road trip tells me they have real confidence in the condition of the truck.  Sounds great!  At 4pm that evening, Chip pulled up to my office driving my new truck.  A quick look around the truck and this was exactly what I wanted and the truck was CHERRY!  15 minutes of paperwork and we were all done.

Chip was very professional throughout the entire process, answered all my questions, called back when he said he would, accommodated my needs, followed through with commitments; everything you hope for in a car buying experience.  Both he and his service manager Justin checked in with me the following week to make sure I was happy.  I’ve purchased a lot of cars, and even purchased my home over the internet; am VERY happy with my experience at Oaks Auto Group and I have already recommended them to a few friends/family.

I’m not a google reviewer person; if you check my profile, I think this might be only my 3rd or 4th ever; I felt it necessary to share what a pleasure it was to work with Chip, Justin and all the folks at Oaks Auto Group.

JoyAnne Foster

Jack has been amazing throughout the entire experience of ordering our PHEV! The whole crew there have been fun, informative, humble, and just a real joy to work with. I will definitely come back for our next vehicle!

Oakes Auto Main

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