Ourisman Mazda Of Rockville

Remi Bagel

Buying a car post pandemic has been an experience...extra fees, disinterested salesmen, and a lack of inventory really gave me an unpleasant view of trying to purchase a car. However, working with Greg made the whole process a lot nicer. He listened to what I wanted and really tried to fulfill all the criteria. He went to bat for me when I finally found a car that I wanted and tried to help me get the best deal. I was also totally impressed with his Sales Manager, Gustavo, who also was pleasant to talk with and was willing to work with us and our budget. The most stressful part was doing the financing/warranty and being there for 5.5 hours. If they could streamline the process I would give them 10 stars!

Latoya Rivers

Although I spent a full work day here,  It was enjoyable. Ian n Gus are great humans. They really got me together. I was able to do a lot of the communication over the phone for my new car. They were able to locate my car and have it there within a day. I am so grateful I chose here for my new car. They were really sweet to work with and if I decide to go Mazda again 3 years from now,  I hope these fellas are still here. Thanks guys for getting me right! Side note, Take care of my old car for me now. I know the new owners are going to be proud! ??

Drew VanCuran

I made the appointment by phone with a very friendly representative of the company.  When I arrived to drop off my vehicle the staff was friendly and helped me quickly check-in.  I told them I needed the vehicle back by 1PM and they had it ready before the time I requested. At pickup, the vehicle was clean from the carwash. Great experience.

Chris Bajwa

As far as a dealer goes, these guys are pretty good.  They have really helped me out in the past on some major repairs, even though I do almost all of my own maintenance, they have taken good care of my 2016 CX-9 when I have brought it to them for repairs.  Their facilities are pretty nice and I am able to wait for my car to be fixed while doing work in their business center.  The only real drawback is the "dealer" prices for service and repairs, but any repairs I can't do myself, I will usually consider Ourisman for.

Novella Genies

Each time I've visited the dealership, Ronald Martin is always busy assisting his customers. And he seems very efficient at what he does.

This was  the first time he assisted me, with a Recalled Ignition Switch.
I asked if Zachary the mechanic was available to work on my car, and lucky for me he was. I'm pleased with the care Zach shows towards my car.

Two additional services were recommended.
Ronald showed me photos and explained why  the services were needed. The photos were useful in helping me to better understand.

I'm very pleased with the service  the updates, and the reccomdations from Ronald.
I will request him for future service repairs.

Thank you Ronald!

Novella

Ourisman Mazda Of Rockville

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