Patriot Buick Gmc

Jim Nash

M'Kai kept me informed of what was needed and explained the costs to me and what my options were.  I also felt he was trying to get me the best price possible.

I know I could go to another non-dealer repair shop and have the work done for less money, but to me it is worth the small additional cost to know I am getting the work done right.  I never wonder if I am being overcharged at Patriot.  Great service at a friendly and knowledgeable dealership.

Debbie Katch

Taken right away for my appointment time.  Everyone very courteous.  My car was inspected and I was on my way in a little more than 1 hour.  The waiting area was clean & spacious, as was the restroom.  Both were spotless!  The complimentary Starbucks, muffins, danishes, water, juices, and treats for children were an added bonus & much appreciated. I use a cane to assist my walking and as I  approached the door to enter, the receptionist (or whatever her title is) jumped up from her desk to open the door for me, and she did the same when I left.  The barista offered to carry my drink & danish to my seat.  Assistance wasn’t needed from either of them but just the fact that they wanted to help was awesome!  The person I dealt with was amazing.  He asked me about rewards and looked my account up and informed me that I had enough reward dollars to pay my entire bill, therefore I didn’t owe a cent!!

Heather Santiago

I was on vacation in PA, and my car gave me a message that my battery needed to be replaced in my key fob. I called, and the woman who answered was so friendly and sweet! She assured me I could come right in, and they'd take care of it. Once I pulled up , a nice gentleman opened the door and asked me how I could help. He walked me up to the service desk and rang a bell. He told me someone would come to the window to help me. I was not even standing there a full minute, and a friendly worker came to help me. After speaking with him, my key fob was done in just a few minutes. The gentleman even came out to my car to show me what I could do if the battery ever died completely. He even allowed me to buy a second battery to have on hand. The lady who took my payment at the end was friendly and kind. Before I left, I asked if the Starbucks stand was opened because I wanted to purchase something for my 3 kids. The gentleman who helped me said it was complimentary and free. I was shocked. I said, "Are you serious?" I have 3 kids! He said, "Yes! Feel free to have what you guys want." My kids enjoyed a snack and drink from the stand. It was a pleasant experience! I wish more GM dealership s were as friendly, helpful, and had a snack stand like this one for the kiddos. If I could rate them higher than 5 stars, I would!

Matthew Giordano

I had an exceptional experience with the Patriot GMC service department in Boyertown, PA. The staff was incredibly helpful, positive, and attentive. Their attention to detail made me feel like a VIP throughout the entire service process. I highly recommend their outstanding service when looking for getting work done on any of your vehicles.

Shaun Osting

Purchased 2 vehicles here years ago.  Been bringing my Acadia back for all scheduled maintenance since then.  This past Saturday was my first encounter with Richard Bowers...and I will only work with him in the future.  He was extremely through on the initial drop off and going over what I was in for...as well as informed me of my current state of warranty coverage and what was excluded.  Bottom line, I always loved Patriot for the friendly staff and courteous service.  But now I'm thrilled to have meet Rich and can trust him with all of my needs in the future. This was the best service I got from there, and I am very happy to share that experience.

Patriot Buick Gmc

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