Paul Brown Motors

Sadie Sprague

Absolutely love my 2020 Chevy Equinox, Brandi was the best at helping me find my “mom” vehicle! I also loved Mary who negotiated on my behalf with the banks! I will definitely be coming back!

Donna Rice

This was our fourth new vehicle from Paul Brown over a continuous 19 plus year relationship. The efforts of Matt and the service people have kept us coming back. Brandi provided a very friendly and comfortable sales experience. She took the time to understand our needs and put us in the right vehicle. Everything was fully transparent, the trade offer was more than fair, and the whole process was completed same day. Overall a very enjoyable experience. Staff working on our transaction went out of their way to make everything work.

Kelly Lee

We went in looking for a bigger vehicle, Brandi was super helpful and showed us a bunch of different options. Brandi, was very patient, answered all of our questions, and was just very pleasant to work with. We found the one we wanted and the whole process was easy and painless.

Peter Paliani

Nora is so fast and pleasant to work with.  She is very efficient and didn’t waste my time or hers at all.  Jordan was great in sales as well, there was no pressure at all from him.  Everyone was down to earth and friendly.
Collan on the other hand, came off as very haughty and acted like any issue I had buying a used 2023 vehicle wasn’t a big concern to him.  He insisted that I was looking for a steak dinner when buying this vehicle. I told him the car shakes driving higher speeds, nothing was balanced after I said something to him.  I was under the assumption the car was detailed and ready to drive off the lot.  I pointed out the trunk not even vacuumed, bird poop inside back door frame, driver floor dirty, and having one valve stem cap out of four.  I asked to replace the missing three.   He said he would have to order the caps and it’s not something he does.  He also said he wasn’t going to have someone take the time to shampoo the floor carpet, and they don’t even provide floor mats.  I feel when you drive away with a vehicle from a dealer it should be cleaned and dolled up, which is what customers think when they hear the car has been detailed.
To me it is the small things that make a return customer from a sale.

Update:  after speaking to the general manager, everything has been resolved and was very understanding of my concerns.  Thank you Paul Brown.

Paul Brown Motors

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