Phoenix Used Cars

Victoria Sauceda

Absolutely amazing! Just the friendly staff makes this small dealership out shine the bigger dealerships by far. I had been looking for a car went to several big & small dealerships, kinda felt like a dating site nightmare the cars didn’t look like what was posted. Several weren’t even so much as cleaned up, dirty inside and out. The car I found on Auto Time website was not only cleaned up it was meticulously detailed inside/out and absolutely beautiful in person. I looked at the car & drove it away in about an hour.  Within 3 days there was an issue with the car. I was out of town & called Sam, he said bring it in as soon as you return. I did, they took care of it, I had no problem no issues no questions from them. My car was taken care of and back to me in a short time. I would definitely recommend giving this dealership a look.  They don’t pressure- they have respect, and true customer service, something that seems to have been lost these days with retailers.

Marc Schumer

Out-of-State buyer, here. I can not rate Sam and team high enough - 5/5 stars ***** What a great experience! I had never bought a car site-unseen before, but the Auto Time team put me at ease and it was one of the best car buying experiences of my life. I am a collector and bought an older, low mileage  2003 Mercedes here, and wow, has I pleased! Sam helped arrange a 3rd party pre-purchase inspection for me, facilitated financing, and answered every question I had with patience and friendliness. He went above and beyond to point out a few very minor imperfections that I would have never seen on the video call walk-around, and he arranged lightening-fast shipping from Phoenix to KC! This car was a birthday present from my wife and Sam not only expedited shipping for me, he even wished me a happy birthday (on my actual bday!) days after the sale was final and the car had already been delivered. Can't ask for much more in a car buying experience! Thank you!

Shelby Michael

I had a great experience working with Sam and the team at Auto Time. He was quick to respond to all my inquiries and very patient in answering any questions I had as I was purchasing a vehicle out of state. I appreciated their willingness to show the car virtually, which made the entire process much easier. It was also a breeze to work with them remotely – everything was seamless and straightforward. Highly recommend!

Glenn Hibler

Natalie at Auto Time is amazing! I recently purchased a 2017 BMW X5, and the car was exactly as she described over the phone. The price was $2,000 lower than any other retailer in Phoenix or Scottsdale. After deciding to make the purchase, I had the pleasure of working with Sam, who leads their finance department. Once again, it was a fantastic experience.

The team at Auto Time truly operates like a family-run business, and they make you feel like part of the family!

Thank you, Natalie and Sam, for your professionalism and for making the process of getting my new car so enjoyable!

Xandria

The employees are happy to answer every question you could have, funny and ready to work with you. Asked to have some cosmetic damage buffed out and replace some beat up hubcaps, Sam made sure to get it done for us. I am a direct and fairly grumpy person by nature, they weren't phased one bit and didn't try to distract me while I looked over the vehicle, let my partner and I have space to discuss the pros and cons privately multiple times before deciding to purchase. The prices are fair and the fees aren't outrageous like many dealers. Gave us time to read over warranties offered, and joked back n forth with us making us feel welcomed. As a woman coming in with a male partner, salespeople will often assume who is the one looking over the vehicle or be dismissive with me, had no such issues here. Will be recommending them to anyone looking to buy.

Phoenix Used Cars

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