Polestar Austin

Amy Cruz

We had an amazing experience working with Cassandra Mack at Polestar Austin! She helped us transition from our Tesla to a Polestar 3, and we couldn't be happier with our decision. Cassandra was incredibly friendly, professional, and knowledgeable about the brand and the vehicle. She took the time to explore all our options and ensured we got the best deal for our money. We absolutely love our new Polestar 3 and are thrilled to be part of the Polestar family! Highly recommend Cassandra for anyone looking to make the switch!

Chad Lewallen

I've had my Polestar 3 for ~2 weeks now and have been beyond pleased with entire experience at Polestar Austin. I called them the morning I planned to stop by, scheduled a test drive (likely not needed but helpful nonetheless) and my Polestar contact, Cassandra, has been an absolute joy to work with since we met to look at the P3 (AKA Polestar 3) before the test-drive.

Cassandra was the perfect amount of communicative (unlike many other more traditional dealership reps that often try to pressure the customer / give long sales pitches, etc.), I received a great offer on my trade-in, quickly had financial info to review, made the decision over night to go with Polestar, and the next morning I called Cassandra to give her the green light. She immediately started to get my car detailed, ready for pickup and reminded me of what she needed before signing paperwork. It haphazardly happened to be my birthday and she even went to a bakery before my arrival to get me a b-day dessert.

Polestar Management was super friendly and helped make the car buying experience even more streamlined + efficient, while also taking ample time to answer any last minute questions.

If you're thinking of switching to Polestar, I cannot give the car-buying experience enough praise except 5/5 stars, 10/10 customer service, and not to mention Polestar is leading the industry in many regards. Polestar's sustainability efforts are #1 in the world to my knowledge, and I may be a little bias, but I think the P2, P3, and upcoming P4 + P5 are all phenomenal looking cars (not to mention my P3 performs better than my German coupe I had prior - despite being a full SUV).

Swing by + check them out - you won't regret it :)

Ihsan S

I recently purchased a Polestar 3 from  the Polestar Austin dealership , and I couldn't be happier with my experience. The purchase process was smooth and seamless.

Cassandra was particularly outstanding—knowledgeable, patient, and genuinely interested in helping me find the perfect car for my needs.  It was helpful to work with a salesperson who owns the car and can speak to her actual experiences with the brand. Cassandra did an awesome job explaining all of  the options clearly and the lease deals were too good to pass up.

I really appreciate the way Polestar Austin presents your car to you and takes the time to go through all the features of the car before you leave.  This  really felt like VIP service!

If you’re looking for an stress-free car-buying experience, I highly recommend checking Polestar of Austin!

chetandeep singh

We recently leased a Polestar 3 from Polestar Austin and we would highly recommend the location for your next vehicle. Huge thanks to Cassandra and Joe for working very patiently with us throughout the process. Cassandra (our sales representative) went through every minute detail on our initial demo and delivery which made the whole experience very smooth. She is highly knowledgable and we could not be more happier about our entire leasing experience.  Fully Recommend Polestar Austin team !

Diego Alvarado

I had the pleasure of working with Cassandra when purchasing my Polestar, and I can honestly say it was the best car-buying experience I’ve ever had. From start to finish, she was incredibly knowledgeable, patient, and so easy to deal with. She took the time to answer all of my questions, explain the features of the car, and made sure I felt completely comfortable with every aspect of the deal.

If you’re in the market for an EV, I highly recommend reaching out to Cassandra and the Polestar Austin team.

Polestar Austin

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