Pony Express Ford

Darin Waddington

Our truck lost the water pump going through Minden on a Sunday so left it there at Pony Express Ford in Minden and called them first thing Monday morning. Jessica in service told me she wasn’t sure when but they’d get it in and looked at in the next couple days. By noon that day she called with diagnosis and a price. By noon Tuesday it was done and she also had to deal with extended warranty company. I can’t say enough good about Jessica and this dealership. Really impressed!

Ryan Pickel

Devin and Tyler were TOP NOTCH.  I told then my concerns with shotgunning my credit app and Devin did a stellar job! Gave me what I was hoping for on my trade in and was right where I needed to be on my purchase. Everything was explained in full detail and I even bought some tires cheaper than my normal tire guy could get them. Outstanding

Nick Benson

We are so grateful to have this dealership in Minden. My wife and I wanted to upgrade our family vehicle and we fell in love with the expedition we looked at. Trevor is great to work with and we had a wonderful experience with everyone we met at the dealership. I am very pleased with our purchase and look forward to supporting Trevor and the rest of the staff at Pony Express Ford in the future.

Stacey Howsden

Mary, Trevor & Staff were awesome during the purchase of my Escape!!  Great customer care & service! So helpful with any question asked & truly were appreciative of me doing business with them. Highly recommend them!!  Thanks again MARY!!!

Bob Allen

If I could give this dealership a million stars I would.  New ownership and new attitude has made this the best service center I've ever heard of.  Two weeks ago my parents drove 6 hours to Minden to visit my sister and her family.  60 miles out the rear end of their Explorer literally almost fell off.  The day before a Ford dealership in Kirksville, MO had made an error when performing a recall notice.  Long story short, my parents were able to get the car off the road and limped into Minden without getting hurt or hurting anyone else.  Very scary situation.  The folks at Pony Express not only talked to the dealership in Kirksville, they spoke to Ford Motor Company about the situation and after getting no where with Kirksville's dealer, they ended up giving most of the parts (rear parts, 4 tires, and a transfer case) at cost and every discount they could just to take the best care of my parents they could because of their situation.  I cannot tell you how thankful I am for what they did for my parents, but also how they treated them by making them (their customer) the most important thing in this transaction.  If I ever buy a car from a dealership, you can guarantee that I will be buying it from the folks at Pony Express Ford...I don't care how far away I am from them.  Amazing folks!

Pony Express Ford

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