Pratt Chrysler Dodge Jeep Ram

Steve McGinley

I was satisfied with the quality of work, but the wait time was much longer than expected. There were only a couple people ahead of me when I arrived, and some people were in and out while my vehicle was still being serviced.   What was supposed to take a couple hours ended up being 4 1/2. I'm not upset at the fact it took that long. I just wish I had known ahead of time, so I could have someone pick me up and drop me off when my vehicle was finished.  It's not my usual experience with Pratt's. I've always been a satisfied customer, but it was just a long time to sit and wait for routine maintenance.

Elaine Small

Love my new Equinox and would highly recommend Pratt Chevrolet if you are considering a new vehicle.  I had a long list of "wants"  - Kade followed through and found the perfect car for me!  A very positive experience :) Thank you!

Leli S

Got in quickly. The shop manager made time for me to show him eccentricities on my van which have been problematic at mechanic shops, which gave me confidence that care would be taken. Price was fair, and job completed in the time stated. Very happy with the service.

Marlene Gilpatrick

Love doing business with Pratt’s. I have always had great success! Very pleasant and relaxing atmosphere! Always willing to take the time to show all available options! Kade is  great to work with! Thanks!

Amanda Adams-Cool

After a less than positive experience with the service department, mostly because of misunderstandings and lack of experience with a new employee (everyone has to learn sometime!) we were unhappy and we went elsewhere. Upon hearing about our experience the owner, Ian, reached out and made everything much better. I am grateful for his efforts to make the situation more pleasant and his efforts to keep customers happy. He was very relatable and helpful.

Pratt Chrysler Dodge Jeep Ram

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