Puente Hills Hyundai

Andy Hagenah

I drove a bit to come to this dealership, and Chris made the drive so worth it! I simply wanted to drive the 2 specific cars I saw online through their website. When I arrived, they were both parked in front, side by side, cleaned and ready!  It was super nice to see that he put some care into my visit.  I loved the experience.  I decided on a 2020 Palisade, and we absolutely love it!  Chris and his sales managers made the process feel relaxed, not pushy, and they listened to my requests and took my offer serious.  I mean that they were fair and didn't take my requests, and then come back with some totally far off number.  It was a great overall experience and I feel like i got the best deal and best used Palisade around!

Jose Valencia

Accepted My Navy Federal Pre Approved Check. Where flexible to lower the price of the vehicle I wanted no extra add ons or pre installed options like other dealers. Caleb is the guy you want to ask for to help you out he does a great job. Overall Satisfied with this Dealer.

Joe Hubbard

This review is mostly for our sales rep Chris Daniels, but our experience as a whole was so refreshing dealing with Puente Hills Hyundai.

My wife and I had been searching for a a car to purchase for almost 6 months before we found Puente Hills.  We had started of our search convinced we were going to get a Toyota RAV4 hybrid.  We couldn't find a dealer who wasn't jacking up the costs of them with "market adjustments" so we moved on to wanting a Kia Sportage Hybrid.  We were looking for an SX Prestige trim level and apparently Kia doesn't want to sell those cars because we could find one anywhere in the west coast.  Knowing the Hyundai Tucson was the Sportage's cousin, we decided to look at that car and decided that was going to work perfectly for us.

I actually had a deal in the works at a different Hyundai dealer but when they started nickel and diming me over dealer add-ons I didn't want and then started ignoring my emails, I decided to look elsewhere to see if other dealers would be willing to give me the deal I was looking for.

I inquired online about a Hybrid Tucson SEL Convenience I saw on their website, Chris emailed me right away so I called him.  I was honest with in telling him I'm looking for a deal that doesn't include accessories I don't see value in.  He told me he understood, gave me a number and told him what my OTD was for the other dealer.  He told me he'd not only match it, but beat that price.  He gave me the number, I agreed, and told him we'd see him tomorrow.  The whole process on the phone took 7 minutes.  MSRP plus taxes and fees.  Why must other dealers try to take their customers for every penny they can?  Upon arriving at the dealership to pay for, sign, and pick up the car, everybody we encountered was pleasant and friendly.  From the sales manager to the finance person we dealt with, everyone was great and just as important, efficient.  The actual purchasing and signing for the car took all of 35 minutes and then we were being shown all the bells and whistles on the car and how everything worked!

After 6 months of playing stupid games with different dealers and different manufacturers, arguing about market adjustments and dealer add-ons that are just over-priced gravy for the dealer, it was so incredibly refreshing to find a salesman and a dealership who just wanted to give me a fair price.  I paid a fair price, they made a fair profit, everybody wins.  I live in Simi Valley and drove down to Puente Hills for the deal, but mostly to give Chris and Puente Hills Hyundai my business.  I believe fair business practices, especially in the car industry, should be rewarded.  I urge everyone to go and talk to the fine folks at Puente Hills Hyundai.  They couldn't have been nicer, more expeditious, or more fair.

Thank you so much, Chris and everyone and Puente Hills Hyundai!

Puente Hills Hyundai

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