Regal Kia

Deb Rotuno

I wish I could give more stars. By the time my search for a car had led me to Regal, I was pretty distraught that I couldn't find financing or a low down payment. I'd just had an awful run with a buy-here/pay-here hot mess. I'd poured all my money into something that inevitably died.  I needed something easy and quick and reliable, but my options were limited.

I think I talked to everyone all over Lakeland, and really, I was looking for something used, because I'd take what I could get.

I'd been blown off by some other big name dealerships when I explained my financial situation, but not here. The first person to really listen, to take what I had to work with and use it to its fullest extent was Ian B. from Regal Kia. We talked via text, email, and sporadic phone calls all day, and at the end of that day, he called me and said, "I got you."

And he did! Not with a used car, but something brand new. I'm pretty sure he did everything he could to get it done, but between Ian and Felipe they went to battle for me. Huge thanks to those two. You were amazing and kind and understanding. And the only regret I have is not contacting you guys sooner.

Big thanks to Ian and Felipe.

Ashley Simkins

Super pleased with the customer service at this location. Everyone that I had the pleasure of interacting with was excellent. Pablo was my salesperson and continues to support when I text him random questions as the pop up with my new vehicle. Almost two weeks after I purchased my car, I went back to the dealer to talk about some accessories (mats, cargo tray). Chris" (GM) customer service was top notch and definitely went above and beyond for me.

Millie felizola

My salesman Alberto was wonderful, and patient got my family a great deal i’m so happy with my family car. I want to thank Alberto at Regal Kia of Bartow was very thoughtful, made sure I was comfortable, and I drove out of there with my new 2024 car!!. Thank you Alberto for your professionalism and upstanding service. Highly recommend

Lindsey McFerrin

I purchased a used vehicle from Regal Kia yesterday and it was the best experience I've ever had with a dealership, hands down. My salesman, Trey, answered every question I had over multiple phone calls and many texts and was able to get me approved for the SUV I was interested in at a great price before making the drive, as the dealership was 2 hours from where we live. Trey was knowledgeable, happy to answer additional questions, and my fiancé and I were given time to talk it over after we both had the opportunity to take the vehicle for a test drive and carefully inspect it ourselves, with zero pressure. Once I decided to purchase, I went back to finance and Ricky was easy-going and very pleasant to work with. He found me a better interest rate and was able to secure a lower payment than I was expecting. The signature process was quick and painless. The vehicle was already in great condition, but as it was a recent acquisition, Trey had the service department put on new tires, change out the pads/rotors, top off the fluids, and complete a full inspection, as well as a wash and detail. All of this was completed and the vehicle was take-home ready in just the time it took to grab lunch. Thanks to Regal Kia and their excellent staff, my kids and I now have a beautiful Ford Explorer that is both safe and convenient for our family. I'm very happy with both my purchase and the service I received from start to finish - really can't recommend this dealership enough.

Regal Kia

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