Richmond Ford Lincoln

faizan ali

I recently had the pleasure to purchase America’s best V8, the new 2024 Mustang GT from Richmond Ford Lincoln, and I can't say enough good things about my experience and process. Having been a customer for quite some time, I can attest that they truly treat you like family. This marks my third car purchase from them in as many years, and each time, the process has been incredibly smooth. They go above and beyond to ensure you receive a fantastic deal, working diligently to accommodate your budget. Every time someone asks about where to buy a car, I always recommend Richmond Ford Lincoln! They will really take care of you. It’s an absolute pleasure to have finally drive and buy my dream car through them. I must give a special shoutout to Jazz, Keira, Chris, Shaakir, and the entire Ford team for their outstanding service and unwavering positivity throughout the entire process. Thank you, Richmond Ford Lincoln, for making car buying an great experience time and time again.

Joanie Robertson

Chase was our salesman he was great! He called us to let us know he had a truck that we were looking for and it was beautiful! We went that day  and bought the truck. Chase was very professional and helpful. This is the 6th truck we have bought from Richmond Ford we love this dealership they take wonderful care of their customers as well as everything they do for our community. Ron and Jeanine Cody as well as Mike Serpico have always been very kind and helpful. Our kids have all bought thier vehicles from Richmond Ford as well.
We will always support such a wonderful business you should too!

Rich E

I recently had the pleasure of purchasing a vehicle from Richmond Ford Lincoln Dealer in Richmond, Virginia, and I must say, my experience with Salesman Will and Sales Manager Jazz was nothing short of exceptional. From the moment I walked into the lot, their professionalism and dedication to customer satisfaction were evident.

Will's knowledge of the vehicles on the lot was impressive. He patiently listened to my requirements and preferences, offering valuable insights and recommendations without any hint of pressure. His approach was refreshingly transparent, and he took the time to ensure that I found the perfect vehicle to suit my needs.

Jazz, the Sales Manager, was equally impressive. He went above and beyond to ensure that I was completely satisfied with my purchase. He addressed any concerns I had with promptness and efficiency, demonstrating a genuine commitment to ensuring a seamless buying experience.

Together, Will and Jazz exemplified the epitome of excellent customer service. Their professionalism, integrity, and dedication to their craft were truly commendable. They worked tirelessly to make sure I was happy with my decision, and I can confidently say that they succeeded.

Thanks to Will and Jazz, I am now the proud owner of a 2024 Lincoln Nautilus that exceeds my expectations. I highly recommend Richmond Ford Lincoln Dealer to anyone in the market for a new or used vehicle. With professionals like Will and Jazz on their team, you can trust that you'll receive top-notch service and find the perfect car for your needs.

Debbie Singleton

What a great experience this was!  I have been stressing over car shopping and really dreading it.  From the sales person to the manager to the finance person to people in the showroom, everyone was so friendly and helpful! Absolutely no hard sell,  just information sharing.
WILL EDWARDS, who responded to my chat request last night, bent over backwards to help me in the showroom.  He didn't leave any stone unturned.   Great, great guy!  I would recommend Will highly as well as the entire staff at Richmond Ford.
The most pleasant car experience I have ever had.

Raphael Calloway

Gabriel has been phenomenal and diligent. His attention to detail is perfect. The prices went just the way he said it would go. Also, your GSM Jazz is extremely personable with perfectly manicured eyebrows. When I say perfect I mean rose garden at Buckingham palace perfect.

Richmond Ford Lincoln

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