Rick Case Best Value

Iris Rodriguez

I recently had my car serviced at the dealership for an oil change, and I wanted to express my appreciation for the excellent service I received. Felipe was incredibly helpful and informative during the process. He explained what needed to be done without trying to upsell unnecessary services, which I really appreciated. The time it took to get the oil change completed was also reasonable. Overall, his customer service was outstanding, and I left feeling satisfied with the experience.

Fahaina Denis

Went in on a Saturday morning to have my car serviced. There were about 8 cars ahead of me but my service agent, Felipe assured that it went by order of appointments. He was very knowledgeable, kind, helpful, and most importantly swift. I actually ended up leaving with a new car thanks to Noa. She was very, very, patient with me. I was undecided about car size and color combination and she didn’t make me feel rushed to pick. David also helped in the process and he was nice and efficient. Would definitely recommend. I use to go to another location and I’m so happy I changed to the Plantation location.

Roberto Lizarralde

I've always found dealing with car salesmen and their negotiation tactics stressful, but this time was different. The experience at this dealership was fantastic! It was the smoothest leasing process I've ever encountered. Working with Sebastian was a pleasure; he was incredibly helpful, friendly, and genuinely interested in meeting my needs. Manager Matthew King also went above and beyond to ensure the transaction went smoothly.

This dealership had the most family-friendly atmosphere I've ever experienced. I felt comfortable throughout the entire process, and the speed and transparency were remarkable. I'm grateful to have been able to choose the car I wanted within my budget, with the best services and guarantees.

Chen Tsai

It’s my first time buying car from this dealership and I want to say I had the most amazing experience and met some great people here at Rick case Acura. From my sales guy Alex to the on duty sales manager Mr.King.. and finance manager.. They were all very informative and transparent about the whole process. The sales manager Mr.King was being very kind to us and gave us more than what I was asking for.. sales representatives Alex was on top of his game and help me out to make this deal happened. I am very pleased and extremely happy about my new vehicle.. I would definitely recommend this dealership to anyone I know for sure..

Destiny Rivera

Wonderful staff and service at this location. Felipe Rios is an extremely helpful, kind and knowledgeable team member.
I had a scheduled service appointment. I arrived about 5 min after my scheduled time and was attended by my scheduled advisor (Felipe) right away. Once the paperwork was completed, we were advised of our expected wait time until the service would be complete. I expected over an hour wait time, so I didn’t mind waiting. However with complementary snacks, water, coffee and a comfy waiting area with nice big tv playing popular movies, the time flew by while my car was serviced with excellence. Felipe checked on us throughout our waiting time and provided updates. After all, when my car was returned to me, it was nice and clean. I left pleased with no additional concerns. Great location to visit. I recommend making an appointment and being patient while your vehicle gets serviced with some tender love and care.

Rick Case Best Value

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