Riverside Mitsubishi

Christian Mills

I had the best experience today purchasing my new Outlander!  I cannot say enough good things about my experience and this dealership.  I inquired about a vehicle online and promptly received a call from Sarah.  She listened to what I was looking for in a vehicle and told me she had the perfect fit.  She texted a link with information about the vehicle.  I then received a call from Nick, the manager.  We talked numbers, and he set up an appointment for me to visit.  I went in to test drive the car and was greeted by Mr. Chris.  He had the vehicle cleaned up and pulled to the front of the store.  Two hours later I left with a new car and a great deal.  I drove past other, closer Mitsubishi dealerships because the staff at Riverside was helpful without being pushy.  If you are looking for a great selection of vehicles with an amazing staff, then this is the dealership for you.  I am so excited about my purchase!

Gage Freeman

I want to preface this review with the fact that i am a notoriously difficult customer when buying cars , I’m extremely firm on my price points do a bunch of research on market trends - vehicle depreciation and i was extremely wowed by the team at riverside , they met me in the middle on the vehicle pricing , offered a very fair trade in offer and fought to get my wife and i the best rate they could with a smile on their faces , this dealership has great inventory for a lot its size and the team wants to really help you leave happy and satisfied , i worked with every level of leadership from our salesman Drew to the finance manager Brett and the General sales manager Nick today and everyone went above and beyond.  Whether you’re in the market for a new or pre owned car truck or SUV , they’ve got something for everyone and every price point and they’re going to fight to get you the best deal they can ; you won’t be disappointed with your experience at riverside Mitsubishi and you’ll leave with a smile and a great deal on a new car.

Elizabeth C

Brett is the man to go to here! What a wonderful experience! He was super helpful without being pushy, he really made sure everything went smoothly. Brett went above and beyond and deserves the highest of praises. He got to know us and our family and felt like a friend, not a salesman. I went to a few other places first, but here is where I felt like they actually cared. The rest of the staff was so kind and courteous as well, even gave my little one snacks and played with him! HIGHLY RECOMMEND

Luis Ortiz

Ben and the rest of the team are amazing ???? Always friendly and pleasant to work with. I enjoy my visits and they are timely and thorough. I've been having my vehicle serviced with them for over 9yrs now and I'm thankful for the privilege of being able to do business with them!!

Thank you for the continued great service!

Sincerely, Luis Ortiz.

Kristine Vander Veer

We had the most amazing experience today at Riverside Mitsubishi in New Bern! We walked in unsure if we would be able to get approved for even a used vehicle and walked out (just a few hours later) with a brand new 2023 Mitsubishi Outlander. We worked with Brett Plymale and it was by FAR the best car buying experience I have EVER had. I’ve purchased several (probably 8-10) vehicles in my life, and gone looking/applied for others. Trying to compare the experiences would be trying to compare apples to oranges. Brett has the MOST positive attitude I have ever seen in a car salesman and he’s not at all about hurrying up to just sell you something. He spent tons of time with us, getting to know us, and also teaching us about the vehicle and warranties!

The finance department was great too. From getting us the approval to signing the financial documentation (I didn’t catch nor remember any names but… they were awesome as well!)

We will be back in 6-12 months when we are ready to trade in our little Hyundai! Thank you guys SO much! Mamas are happy, and 3 kids are happy!

Riverside Mitsubishi

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