Robins Ford

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Cole Smith

My recent service experience with Douglas was exceptional. He exemplified professionalism and timeliness, guiding me through each step of the process with clear communication and expertise. Douglas even went the extra mile by analyzing historic service receipts to assist me with my Shelby F150’s meticulously service schedule, showcasing his commitment to customer satisfaction. His outstanding performance warrants recognition, and I believe he deserves a promotion and raise for consistently delivering top-notch service. Highly recommended for anyone seeking automotive service excellence.

guadalupe gonzalez

Make Theodore Robins Ford your first stop, you won't regret it. I stopped at another dealer and it was night and day, this is how buying a car should be! The entire process was smooth and easy. I purchased a mach e from them last night. Pricing was exactly what it should've been from my research, no haggling, no pressure and top dollar for my trade in. Thanks Eddie it was a pleasure!

Comstock73

Drove up from Temecula a couple hours before the dealership closed to look at a Bronco. We were greeted by Rauly, who was super friendly and knowledgeable. Did a test drive and ended up driving home that same night in our new Bronco. We were a bit conscientious about showing up late. Our intention was just to test drive, and if we liked it maybe leave a deposit to come back another day with more time, but Rauly and Chris from finance made the entire process so easy and fluid we made the deal and wrapped everything up in no time. Really appreciate they were both willing to stay a little extra to get it done. Shout out to the gentleman whose name I didn't catch in detailing who got our Bronco shined up before the drive home as well. Only regret as an out-of-towner is I won't be able to visit this dealership for regular maintenance.

Rolf Kleiner

I had the need to go to a Ford dealer for a recall on my 2020 Mustang.  I typically do not have my cars serviced at a dealership but will now reconsider this with respect to Theodore Robins Ford in Costa Mesa. James Jackson, my Service Advisor, was attentive to my needs and his willingness to do what was necessary to accommodate my scheduling requirements at a difficult time were greatly appreciated.  This was a recall situation not likely to benefit the dealership much.  Nevertheless, I was made to feel like a valued customer at a dealership I did not even buy the car from.  This left a strong impression on me.  I   will come to this dealership again for service and sales needs, and highly recommend Theodore Robins Ford in Costa Mesa.

Carlos Antonio Lopez Chavez

I just bought a Mach E last week there. Honestly nothing but the best service from Eddie, great guy. If I was to look for another Ford in the future I’d go there again to purchase it. Appreciate all the honesty!

Robins Ford

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