Route 60 Hyundai

Marcie Van Hoven

My Husband Just Bought His First New Car Since We Retired From New York To Florida...We Searched and Found Route 66 Hyundai and Purchased A 2024 Beautiful Blue Santa Cruz! The Dealer Emma Chiarenza..Her Family.. The Staff And Our Salesman Were Trustworthy and The Greatest! They Treated Us With Care and Kindness! Please Go To Route 66 Hyundai if You Are Looking To Purchase A Car..They Have The Best Prices! They Love Our Veterans And They Are The Best Car Dealership in Vero Beach!

Dr Rad Dan

I went to Route 60 Hyundai in August of 2022 to purchase a Santa Fe Hybrid Limited. There was none available, but they stated they would look for a vehicle for me. More importantly, they wouldn't look for any vehicle, bur the vehicle would meet my requirements for exterior and interior color. It took until February of 23 for my vehicle to arrive. During the interim, Route 60 Hyundai routinely contacted me to provide any update they had.  When the vehicle arrived it also was at a deficit to me. It was more expensive. The financing I was looking at in the summer of 22 had changed increasing my costs more. Their F&I worked with me to get a value I could accept, allowing me to feel I still received a great deal on a great vehicle. Thank you.

Update. I came to have my car serviced. I was upset over the fact appointments are around 6 weeks out
I had made one for July 5th on May 31st, as this was the earliest I could get in. I'm getting the 7500 mile first service. I had the car sitting idle for 4 weeks waiting. Well circumstances required I come to the dealer here on June 20th and try to get it done. When I mentioned my dissatisfaction with the time.delay, I was asked "didn't they tell you, you could come and drop it off in the morning and pick it up later that day any Tuesday through Thursday?" Well of course they didn't, otherwise I would have done so. Then to boot I go to sit in the waiting area and there is this constant low vibrating thumping sound. It's only in the service waiting area. When I asked about it, I'm told it's the air compressor which sits above the waiting area, but I can sit in the sales floor if it's a problem. Unfortunately, the sales floor has music blasting. Probably so to don't overhear pitches and financial matters being discussed. So far, for me, it's not a pleasant experience. The good point is the dealership does provide water, coffee, sandwiches, and snacks for the customers. I really enjoyed the sales experience, but I'm not enamored with service.

May 2024
Route 60 has always been very receptive to my questions, concerns, and comment. The Dealership has been proactive in providing me responses to my needs and continuously looks to make my experience with the dealership a positive one. My last visit to service resulted in the advisor taking notes of my requests and issues with the vehicle, typing them in, reviewing what they had written with me to ensure it was correct, and upon completion of the service, using the list to run down each item and what was found and had or had not been done. Excellent. I know my vehicle is in good hands and I am getting what I want.

Route 60 Hyundai

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