Rusnak Volvo Cars

Mike Rife

I recently had my car serviced at Rusnak Volvo Cars in Pasadena, and I couldn't be happier with the experience. Roman, my service advisor, went above and beyond to ensure everything was handled smoothly.

- Prompt and Courteous: Roman was friendly, professional, and kept me informed throughout the entire repair/maintenance process. Communication was excellent, and I appreciated the updates.

-Quality Repairs: The repairs were completed as promised and to my satisfaction. Roman's attention to detail and commitment to customer satisfaction were evident.

-Clean and Modern Facility:  The dealership itself is clean, modern, and well-maintained. The Volvo team members were polite, helpful, and honest in answering all my questions.

I highly recommend booking your next service appointment with Roman at Rusnak Volvo Cars. His dedication to customer service truly sets this dealership apart. Thank you, Roman!

Chrissy Stone

Absolutely love the service department. They took such good care of our new care and finished getting it ready for its new owner, my mother! Then they went above and beyond teaching her how to use her new car and making sure that she was ready for the road now she absolutely loves her car and won’t go anywhere else!

Arleta H

I had my Volvo just serviced by Rusnak Volvo Pasadena. This was an awesome experience as Roman Garcia and his Team took a very good care of my car with all needed service and maintenance. I had a quick scheduled drop off, served with rental car while mine stayed overnight, and quickly received my car back the next day. I certainly appreciate the service. Thank you Roman and Volvo Service Team.

Kate Banfield

I am a new owner of a 10 year old Volvo that needed to be serviced and checked over to ensure everything was in working order. The service specialist, Steve, was helpful from the start offering a free Uber ride since my car needed to be in the shop most of the day. One issue was found and resolved quickly. The service center is spacious and a nice place to be with very good free lattes and comfortable seating. They also washed my car before it was returned. I have never had such a positive experience having a car repaired. I highly recommend Rusnak Volvo!

Chereena Greene

Every person I spoke to from booking the appointment, to the receiving agent when I pulled up, to the person who discussed the service plan, to the cashier, I checked out with, provided absolute exceptional customer service. It was excellent to get a service apt with 1 day notice and my 1st choice requested time of 8:30 drop off.  They did not get 5 stars due to the misquoted and long duration of the routine 40k mile visit. The lady on the phone quoted 3 hrs. The man I turned my car into said 5 hours. It actually took 7 hours, putting me right into rush hour traffic to pick it up after having the care gone all day. The duration was very inconvenient. But it overall very positive experience with a one-way trip, Uber courtesy drive upon drop off and a nice car wash upon pick up. Rosie.

Rusnak Volvo Cars

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