Russ Darrow Nis West Bend

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Tracy

Here's a review for Russ Darrow Nissan:

I recently visited Russ Darrow Nissan for an oil change, tire and brake inspection, and I was thoroughly impressed with the service I received from Brian! He was friendly, informative, and made sure I understood every step of the process. His team took care of the routine maintenance, but he also identified a potential issue that could have caused bigger problems down the road. Thanks to Brian's expertise and attention to detail, I made a second appointment and soon will be driving with peace of mind. Highly recommend Russ Darrow Nissan and ask for Brian - he's top-notch!" 5/5 stars!

I had an exceptional experience at the Russ Darrow Nissan dealership, thanks to Gabriel Dykema and Brandon. They truly went above and beyond to deliver my 2018 Honda Accord, a vehicle that I absolutely love. Jessica from Finance was also amazing to work with, as she was not pushy and offered VIP services. The attention to detail was impressive, with my name displayed as "VIP" during the test drive, which made me feel special. Gabriel's follow-up video showed their commitment to ensuring my satisfaction with the purchase. Overall, a top-notch experience with a fantastic team!

Definitely coming back for future business
You guys are amazing!!

Katelynn Strobel

This dealership was wonderful.  We were in the market for a car, and after an unexpected accident, we ended up in the market for two cars to replace the ones that we had.  We worked with a gentleman named Tyler, told him our budget and goal for pricing, and he was amazingly helpful and genuine.  We ended up purchasing two vehicles from them, and Tyler was very easygoing and knowledgeable about the cars that he was selling.  The whole process took a little while, (as it can, you're buying a car) but they had great snacks, kind staff, and a lot for inventory to look at.  Many times car salesmen can feel predatory and try to pressure you into buying things that you don't want or need, but while they did some suggestive sales, I never once felt like this dealership was like that.  I didn't feel looked down on or unwelcome, my husband and I felt well heard and actually really enjoyed our time.  Overall, I can't recommend them highly enough and really appreciate the work that Tyler (and the other staff there as well!) put in to make our experience as good as it was.  Thank you guys so much!

Robert Reid

To whom it may concern,

I would like to extend my sincere gratitude and commendation to the entire team at Russ Darrow Nissan of West Bend. My experience at this dealership was exceptional, and I highly recommend their services. Specifically, I would like to acknowledge Drake B for his assistance throughout the entire process.

The efficiency demonstrated by the staff was noteworthy, as it only took approximately one and a half hours at the dealership. I wholeheartedly recommend Russ Darrow Auto Group to potential customers.

Thank you, Russ Darrow, for your excellent service.

Best regards,
Robert K Reid

Daryl Hoffmann

went to RUSS DARROW of West Bend for a new car, was greeted  by Brett Boram, Was great first impression, very knowledgeable about new Nissan Rogue I was there to purchase. He is a newer salesman, but had the knowledge of a seasoned veteran. Brought up one for me to test drive, like he read my mind. Beautiful color, options I HAD to have. Test drive was great, asked many questions, he had all the answers. was a great experience from start to finish!!! Would most definitely recommend Brett for anyone considering purchasing from Russ Darrow of West Bend. I feel Brett went above and beyond what was necessary, upon delivery of vehicle, saw a small spot of adhesive on car from transport cover, he immediately took me back to remove this himself. Did not pass it off to someone else.  The Financing agent Jennifer Seelig was fantastic also, knowledgeable in every aspect of my purchase, guiding us thru the process step by step. In closing, it was a very pleasant experience from start to finish, all the people there were great, I would highly recommend Brett at Russ Darrow West Bend to everyone looking for a car

Russ Darrow Nis West Bend

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