Safford Volkswagen Richmond

2019 Volkswagen Tiguan SE

2026 Volkswagen Tiguan S

2014 Dodge Challenger R/T 100th Anniversary Appearance Gr

2008 Honda Accord EX-L

2026 Volkswagen Jetta S

2024 Volkswagen Golf GTI 380 SE

2021 Audi Q5 45 Premium Plus

2021 Jeep Grand Cherokee Limited

2023 Hyundai Tucson SEL

2013 Volkswagen Tiguan SEL

2022 Volkswagen Tiguan S

2024 Chevrolet Malibu LT

2010 Ford Fusion SE

2024 Mitsubishi Outlander SE Black Edition

2024 Nissan Altima 2.5 SV

2023 Volkswagen Atlas Cross Sport 2.0T SE w/Technology

2023 Volkswagen Taos SEL

2023 Volkswagen Tiguan SE

2026 Volkswagen Tiguan SE R-Line Black

Angel White

Incredible service for a returning customer! This is my second time buying a car at Safford Brown Volkswagen and, honestly, they are the main reason why I hope to stay in the VW family forever. I worked with Peter to find my perfect car! I knew I wanted something upgraded and different from my Jetta, just didn’t know exactly what. He was able to understand my needs and get me into a brand new Tiguan with an incredible deal! He walked me through the entire process easily and answered all of my questions through text quickly and accurately. Quincy in finance did not try to haggle or bait and switch me. He helped me to make the best buying decision that was right for me. Financing was a BREEZE and super quick. The team here is stellar! Can’t wait to see them again in a couple years for my next upgrade. Thanks guys for such a pleasant buying experience!

Alex Hogue

Destiny was top notch. I brought my car in for service, but it needed a good amount of work. Destiny showed my wife and I a couple different Atlas models per the options we wanted and settled on one. Unfortunately, the car we looked at sold over the weekend while we were out of town but that didn’t stop her. Destiny got with her team and found another car identical to the one we looked at and brought it in. Everyone at Safford that we interacted with was fantastic, from the sales and the management team, to finance. I’ve only purchased a few cars, but our experience at Safford was the best one so far. Kudos to the whole team!

Jay Jay

Made my second purchase 2 days ago from this location.  I would love to shout out Peter my salesman.  He was amazing. He was patient, kind very thorough and he has so much knowledge. The transfer from my old vehicle to this one was so smooth without any hiccups. The manager of the location Chris is the best!!!!! He listens to his customers and returns phone calls even after his hours.  He also is great in following up if you have any questions or concerns.  If you're looking to buy a VW I highly recommend this location and ask for Peter in sales and tell him that I recommended you. Safe driving

Terri Jordan

Yesterday I bought a VE Tiguan from Safford Brown VW Richmond. It was such an amazing experience. I bought a car from another dealership a few months ago and had an awful experience. I eventually received a buy back offer from that dealer, so I was able to look for another car. I explained my experience and everything that happened with the other dealership to Zack and he took extra care to make sure I had a totally different experience with Safford. From the test drive to signing the financial documents it was such a good experience. Quincy in the Finance Department explained everything that I was signing and no matter how many times I asked a question he answered it and explained it in a way I would understand. After signing my financial documents Zach was still there to give me my keys and walk me out. I was so surprised! As I was getting ready to leave I said good bye to Johnathan the manager who was also still there. It was almost 10 PM and they all were just as nice and kind as they were when we first got there. This is my second time buying a car (my first time was a few months ago when I bought the other car), but this feels like a do over first time. This is the experience I should have had before. I am so grateful to the team at Safford! They went out of their way to make sure I had a special experience.

Ira Applegate

I have been a loyal customer of Brown/Safford VW for over 20 years purchasing a total of 8 vehicles from them. Every transaction has been painless and I have been treated with respect and courtesy. Currently I am looking for a specific exterior/interior combination and I would like to commend Keegan, Jonathan & Mo of the Sales Dept for diligently trying to locate this vehicle for me. This has involved calls to other dealerships and to VW corporate which has demonstrated their on-going commitment to customer loyalty and satisfaction. These gentleman are an asset to the Safford family of dealerships and to VW. I know they will go far in their careers and to making more satisfied customers wherever they go. Thank you, gentlemen!

Safford Volkswagen Richmond

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