Santa Cruz Toyota

Renee Wall

Update: disappointed that after spending 4 hours at the dealership (I wasn’t even financing), I had to come back the next day to sign more papers they forgot about. Then the next day they had to coordinate a courier to come out to my house to have me sign even more papers they forgot about. It doesn’t feel like my time is valued. I also was pressured into a package I tried saying no to several times, but gave in because of how long everything was taking.

Original post from day-of: Just bought my first certified used vehicle from Toyota Santa Cruz. The whole process went well, despite it taking 4 hours. Chuck and Tom were friendly and patient with letting me look at various models and answering all my questions. Overall, it was a happy purchasing experience. Also— loved the popcorn ????

Levent Deparis

I am traveling and needed an oil change and tire rotation on my new 2024 RAV4.
Toyota of Santa Cruz was the closest dealership.
A few days ago I noticed a few minor scratches on my rear passenger door and pointed them out to my service advisor Hunter. The dealership was very busy that day. Hunter didn’t promise me anything but by the time my car got back those scratches were gone. Wow, I was impressed!
That’s what I call service! Thank you Toyota of Santa Cruz for having such a friendly and professional Service advisor in your ranks. I would definitely recommend your place.
“Hunter, you made my day, Big Thank You!”

Nicole T

I just purchased a certified used vehicle from Toyota of Santa Cruz - I had a fantastic no pressure experience and LOVE my new car. Bob and Jeff were so helpful to make the numbers fit my budget.  Jordan in finance even managed to make the paperwork part of the transaction a pleasure  (he was very nice as well). I will definitely return to purchase a vehicle in the future. I highly recommend anyone looking for a Toyota to go see Bob.

Irene Ou

Exceptional Service at Santa Cruz Toyota - Thanks to Nathan & Chris!

Nathan's expertise in finance was evident from the get-go. He thoroughly explained all the financial aspects, including the loan process, warranties, and additional service options. What stood out the most was his transparency and honesty. Nathan worked tirelessly to get me the best possible deal, ensuring I was comfortable with every aspect of the financing.

The level of customer service provided by Nathan and Chris was nothing short of amazing. They both went above and beyond to ensure my car-buying experience was stress-free and enjoyable. Their professionalism, expertise, and genuine care for customers are commendable.

To anyone considering a vehicle purchase, I wholeheartedly recommend Santa Cruz Toyota. Ask for Chris and Nathan; they will ensure you receive the best service and leave with a great deal and a smile!

Santa Cruz Toyota

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