Serra Auto Campus

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Michelle Milam

Eric Shier
SERVICE MANAGER
We had a chance to talk when we picked up our Winnebago View after scheduled maintenance - very knowledgeable, friendly, helpful. We feel confident with the service provided. Wesley was awesome too!

Lincoln Poley

Most enjoyable car purchase, EVER!!! I’ve purchased many cars since receiving my drivers license, over 60 year ago, and only two purchases have been the smoothest and easiest! Both were from Jake, our Client Advisor at Serra AutoCampus. Eight years ago Jake sold us a BMW, 550i X-drive and last week Jake helped with our purchase of a Porsche Macan. Jake was so friendly, knowledgeable, and accommodating after assisting with our first purchase that we decided to work with Jake again! Our next search for a car will definitely start with Jake, at Serra Auto Campus!  Also, we can’t say enough about how smooth and effortless all of the paperwork and documentation went with Brian, the Finance Manager. He was a true delight to work with and he explained everything very thoroughly.  The pros at this dealership were fantastic to work with! We give them our highest recommendation to all those looking for a new vehicle!

Cheers, Linc and Joanna

Zachary Sabin

Great experience, car was serviced relatively quick, pickup/payment was easy, received a coupon in the mail prior to service that was easy to use, advisor helped me with a last minute issue (walked out to the vehicle with me to specifically show me how something works). Will definitely be back to work with Jonah and his team!

Edward Pancost

Jake was very helpful throughout the whole process. Communication was great, and everything was as advertised, no surprises anywhere. He helped make sure the delivery of my car went well and was a memorable experience. Jake and all of Porsche Okemos made sure that happened. Thanks again to everyone!

Kevin Himebaugh

This review is about Jessica Nevins specifically, but also the BMW of Okemos team in general (part of Serra Auto Campus). I could not have had a better buying experience. This was my first time with both BMW and the special order process.
When I came into the dealership with a tentative build, Jessica was very helpful with guiding my decision on the exact options, etc.  After the build order was submitted, communication was excellent. Jessica sent emails throughout the process to update me on the progress. Whenever I had a question, the response was prompt and helpful.
I bought a 2 series, which is BMW's entry-level model and probably doesn't have a high profit margin, but Jessica and the rest of the staff treated me like I was buying the most expensive BMW model. And service continued to be stellar after the sale and delivery. I would specifically seek out Jessica for my next BMW.

Serra Auto Campus

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