Serra Buick Gmc Champaign

Katie Barton

I had researched what I wanted prior to stopping in.  I stopped in without an appointment on a busy, beautiful Saturday.  Everyone was very attentive and helpful, especially my Salesman, Elliot.  The team made the whole process smooth and I'm loving my new Terrain!  Thanks all at Serra Buick GMC Champaign!

Kent & Tina Rausch

Very efficient and communicated very well through the whole process.  The estimate for maintenance was easy to understand and the interface for choosing or not choosing various quotes was easy to use.  Shuttle service was very much appreciated and the drivers were great. I had some software upgrades, emissions sensor replacement and regular maintenance work that needed to be done, and I felt that this type of stuff should be handled by a dealer.

Virginia Johnson

My service agent, Tim was great. Nice guy who stayed in touch to keep me updated on my service and parts. Also they found another dealership who had the part and went to pick it up to save time and cost.
Wayne was very nice too when I picked up the car, he was helpful and efficient.  The guy who pick me up to transport me to get the car, was very courteous and extremely helpful and nice. Great conversation to the car dealership.

Ronnie Thomas

The repairs were fixed very quickly. The detail was very nice. Jessica and Chad in service made the experience smooth. Thank you to both of them for going above and beyond to do what they did to make my experience comfortable and easy.

Serra Buick Gmc Champaign

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