Serra Chrysler Dodge Jeep Ram Traverse City

nancy c

Great crew!  Friendly, timely, professional and courteous.  Awesome service, considering I slid in right before closing, this crew was so accommodating. They took care of my issue and recalls and had me on the road again, which really made my day.  One of the best experiences I’ve had in 25 years of Jeeps! ??

Toby Dahm

I had a lot of different service needs that had accumulated on a 10 year old vehicle.  The Bill Marsh service people understood them quickly and made all the repairs promptly.  I had an urgent need for my vehicle and they made sure it was done on time and kept me informed of the cost and timing.  I highly recommend Bill Marsh service

Robert Brooks

I had my 100,000 mile service completed on April 19 - all fluids changed and engine tune-up.  I also requested a missing grommet be replaced for the Hitch cover.  All was completed successfully, however the other hitch grommet was also missing resulting in the hitch cover falling off the following week on highway and being lost.  Bill March service (Anthony Lezon) said no problem, replaced the hitch covers as well as provided me with a new hitch cover.  This is excellent service.

Jack J

They did a great job servicing and aligning my Jeep. They were friendly and knowledgeable. The only reason I gave 4 stars instead of 5 was because when I took my Jeep in, two of the tires were a few pounds low. One tire was 6 pounds low and the indicator was red. I didn’t bother airing them up because I know they check that when they do the oil change. It was noted on my paperwork when they returned the Jeep to me. I asked the woman who brought my Jeep out front “did they air up the tires?” She said yes. I looked at the display. It still showed low. She said several times they did air them up to 36psi. Said it would take a few mins for the display to show the change. I was skeptical since the service was done the day before and whenever I air them up it takes seconds . Drove it 20 miles home.. nope all still low. Went back out to the local station and aired up my tires. Of course not a huge problem and the service I received was wonderful. I just wish this person had known that it doesn’t take more than a few seconds for the display to change. Also wish that the tires had been filled.
I would still use Bill Marsh every single time!!! Thank you!!

Serra Chrysler Dodge Jeep Ram Traverse City

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