Serra Ford Kalkaska

Robert Bishop

Updated cam phasers on my 2018 f150, 3.5 replaced under warranty at 68k miles. Put about 500 miles on it since and so far, no more start up rattle. So seems like all is good now. Only gave 4 stars because they had my truck a month and didn't offer me a loaner until 1 week before I picked it up. By then it really didn't matter. Overall I'm pretty satisfied.

Justin Clarke

Great place! Jeff G was amazing! Helped us navigate the process start to finish. Helped us find the right car for us! He helped us get the best deal we could and we left happy in our new F150! Highly recommend!

Edie Beal

We were in Kalkaska for the weekend and our car started acting up at 4:00pm Friday on our way into town. We limped it to Bill Marsh in Kalkaska...it wouldn't go over 30 mph...and they started do everything possible to help us.  As somebody took it into the service bay somebody else was trying to come up with backup options in case it wasn't fixable at that time since we were away from home.  One of these options was Josh the Service Manager driving us to Traverse City to get a rental car. They diagnosed it, determined they had the part needed, repaired it and took it for a test drive. We were out of there in an hour. Everyone was so nice and tackled our issue from all angles. I cannot say enough good things about this place and our experience. Thank you Dennis, Sarah and Josh...you all rock!!!  I also want to point out all this service was received and we didn't even buy the vehicle from this dealer, again we were just visiting the area.  Thanks again for keeping our weekend enjoyable!!!

Brandon was so professional, kind and respectful from the few hours of meeting him doing business. He ask great questions trying to figure out the best way to help. Brandon will be my guy for all of my upcoming car! Thank you Brandon and will be sending my friends and family to Serra Ford Kalkaska to get their cars!

Serra Ford Kalkaska

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