Serra Mazda Brighton

Blake Williams

I have always had an amazing experience with the service department at Serra Mazda. My first Mazda was not purchased here, but all of my service was completed at the Brighton location, and I was so well taken care of that I decided to buy my second car from the Brighton location. I have to give credit to Jade Stone in the service department, as she is the main reason I am a lifelong customer at Serra Mazda Brighton. She is professional, informative, and is just absolutely amazing at her job. I look forward to bringing my car in just to get some time with her and the team. Tristan has also always been a great touch point and been great with customer service. The video updates by the guys in the back, Jeff and Will, are always so incredibly informative and I feel very well taken care of. Great SERVICE department.

Kendall Cuthbert

My husband and I recently had the pleasure of working with Justice at Serra Mazda Brighton, and I can't speak highly enough of our experience. While we ultimately didn't finalize our deal due to a change in circumstances, Justice made the entire process a breeze from start to finish.

His level of communication was exceptional, keeping us informed every step of the way. From our initial test drive to navigating the final paperwork, Justice was patient, knowledgeable, and attentive to all our questions and concerns.

Even though we didn't end up making a purchase this time around, the professionalism and ease of working with Justice have undoubtedly left a lasting impression. When the time comes for us to explore our options again, Serra Mazda Brighton will be our first stop, thanks to Justice's outstanding service.

Ice Jewelry

I had an excellent experience working with Bobby at the Mazda dealership. He was very knowledgeable about the CX90 2024 model and provided me with all the information I needed to make an informed decision. Bobby was patient, friendly, and attentive to my needs throughout the buying process. Thanks to his expertise and assistance, I was able to purchase my CX90 with confidence. I highly recommend Bobby to anyone in search of a seamless car-buying experience."

Amanda Smith

The process for purchasing a vehicle through Serra Mazda in Brighton was the most seamless car-buying experience we have ever had.

The sales team was very responsive and kept information flowing, which led to the quickest process for finalizing sale and picking up vehicle. In addition to the sales support, reviewing financial documents and signing-off was a pleasant, and expeditious experience.

When picking up our vehicle, we were in and out in less than one hour, and that included a half hour tutorial inside the vehicle to learn all of the technology and functions the vehicle entailed. When we left, we knew how to operate every function and didn’t have any worries.

Would highly recommend Serra to others in the car-buying market.

Hasini Weerathunge

Amazing customer service! I would definitely go there again for my future car purchases.

Our sales specialist Bobby Fletcher was ABSOLUTELY amazing!  We had a great experience buying the vehicle. Bobby worked with us consistently to get the paperwork and financing in place. We were new to Ann Arbor and Bobby shared many tips and tricks that went far beyond expectations - he gave thorough recommendations for after-sales car care as well, which we deeply appreciate. We highly recommend Bobby to any new customer. He was genuine and straightforward in all discussions, and we felt we got a decent deal. Thanks again for making our car buying experience as smooth as possible.

Serra Mazda Brighton

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