Serra Traverse City

Jackson Reynolds

When I first bought a car from Matt I thought it was just gonna be like any other buying experience, but a year later a couple of cars for my self plus a plethora of other vehicles we’ve purchased with him, I’ve found myself a friend, not a salesperson. Matt is an all around awesome guy to work with and he’s even better to talk to while waiting for everything to be processed, but he also calls and we talk for a while about life; often not about cars. Matt makes the car buying process fun and easy, as fun and easy as such a big purchase could be. If I could leave 100 stars for my man I would. I send everyone I know his way, I don’t have a single bad experience with Matt or any of the Serra team.

Ryan Vedrode

Working with Serra to purchase our vehicles was an enjoyable and no-pressure experience.  We can't praise Dan Axtell enough for his tireless efforts and patience throughout the entire car-buying process. His dedication to ensuring we found the perfect vehicle for us, coupled with an almost unhuman level of patience, truly set Dan apart.  A fantastic experience overall.  We highly recommend working with Dan.

Scott David

Purchased three vehicles from Serra the last few year. Vehicles ranged from certified to wholesale to the public. Great no pressure experience. Clear communication about the benefits of a certified vehicle and expectations on a wholesale to the public vehicle. Felt the amount paid for the trade in was fair.

Tashina Molby

Matthew was Super easy and pleasant! He made everything very convenient for me during a hectic time and was super helpful and kind!! For our future needs we will be back! My son is ecstatic with his new truck!

Chadd Babcock

I had the pleasure of working with Rachel in the service department and she was great! She was professional, helpful, personable and overall did a wonderful job getting my warranty work done fast! Highly recommend her!

Serra Traverse City

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