Serramonte Kia

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Kiana Soriano

My experience at this service center was exceptional. From the moment I arrived, the process was seamless. Alfredo, the staff member who assisted me, exemplified outstanding customer service with his attentiveness and kindness. The waiting room amenities, including complimentary coffee, water, and a vending machine for snacks, made the experience even more enjoyable. I highly recommend this establishment for anyone in need of car servicing.

Rachel Campbell

Recently bought a Kia Soul here,  the salesman Spencer Chase was amazing.  We needed to make sure the car would fit my mother’s wheelchair and walker.  Spencer was really helpful trying it out with the car.  Thanks so much!  We love our Soul!

Kyle Gorman

First time visitings this dealer’s service center.

Until the actual KIA of Serramonte  service center’s open, I was directed to Serramonte Volkswagen for my KIA service.

Desmond and Gabe were there to great and welcome me in.

I scheduled an oil change and decided to wait at the dealership for my car to be ready.

The waiting area was nice and had enough seating. I had paperwork to do, so I didn’t care what was on TV.

Once my car was finished m, Desmond came to the waiting area and let me know everything that was done.

Desmond lead me over to pay for the service and then I walked over to the service desk.

Both Desmond and Gabe were fantastic!! They were very helpful and upbeat to work with. Their professionalism and dedication was really outstanding!

When my car was done and brought out, they even washed it. What a  nice surprise! Other dealerships I’ve been to don’t bother to do this, which is unfortunate.

I had a great experience here and really look forward to returning, especially when the new KIA service center is finally open. Thanks!!

Spencer Chase was great.  We needed to make sure the vehicle was accessible for our elderly parent and would fit wheelchair and other mobility devices.    Spencer was really helpful and patient during the process and wasn’t pushy.   Spent time going over all of our options.   Worked with our schedule.    The finance person, Kish, was also very helpful and pleasant.  It was a smooth and stress free experience.

Sasha Gregg

Had an excellent experience working with Carlos at Serramonte Kia. He was extremely knowledgeable, patient, respectful and helpful with our car search. He even stayed late to help us wrap up our deal, thank you Carlos for your help! You made the process smooth and easy. We would highly recommend going to look for your Kia at Serramonte and asking for CARLOS! He’s the best!

Serramonte Kia

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