Sewell Cadillac Of San Antonio

Rita Ruiz (Rita Ruiz)

Thank you for fixing my car and giving us back our car looking at 100% new. I love my car even more now and once I am able I would like to buy a Cadillac here because I know you will help me take good care of it. I recommend this place to get your car fixed if you ever need it. This will now be the only place I go to when I am in need for a fix. I would like to thank the collision department. You are all great.

dlcford

Just purchased a Cadillac XT6 from Ken Batchelor, great sales experience with Bobby Koram,  very professional and helpful, one to one time getting us comfortable with our new vehicle.  Hands on.  Purchase experience and trade in was quick and easy. Also, since we needed extra help with technology, Carl in their technology department  was very helpful and knowledgeable about all the functions provided by our new drive.  Wonderful beginning experience with our new Cadillac!  Glad we decided on this dealership and the XT6.

Danish Hashmi

Ken Batchelor Cadillac , San Antonio Rocks.
Shout out to Mr Luis Barboza.
He is that kind of person who restores your faith in humanity.
He went above and beyond to give us "AFTER-SALES" SERVICE. Good people who are reading it, I mean it. It's very rare to get AMAZING Customer/Sales Service from start to finish.
Full Attention. Full Honesty. Full Transparency. NO BS SALES MANAGER PITCH AND / OR Tactics.

Now, it is super RARE to get AFTER-SALES SERVICE. That too, amazing after sales service. Mostly, once you have bought the vehicle and it is a good deal, paperwork signed , car delivered. You drove it off the lot. Deal Done.
Then you know every box is checked. And you are just a good memory from good experience for them.

But He stayed in touch to see how is the car and if we are happy and / or satisfied.

After about 3 weeks we ran into a repair issue. He took care of it 100%. Not only that, he went out of his way to get the car delivered back to us. What a wonderful person he is.

Customer for life.
Thanks.

Sydney Young

I worked for a Cadillac dealership for ten years, and won numerous national awards for customer service. I have to say,  this is the best,  most attentive, best communicated operation I have ever experienced.
We were fortunate to have Tyler as our assistant service manager. I had been notified of a possible oil leak on my 2019 XT5. Tyler had it diagnosed within a couple of days and repaired under warranty.
He literally called me every day with an update. He is the epitome of customer service.
If you are in the market for a Cadillac, I strongly recommend buying from Ken Batchelor Cadiilac.

Sewell Cadillac Of San Antonio

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