Shottenkirk Chevrolet Buick Gmc Fort Madison

David Siegel

I recently embarked on what I thought would be a daunting journey: purchasing a car 1,500 miles away, sight unseen. The very thought filled me with nervous anticipation, but my experience with Shottenkirk turned this into an adventure I will gladly do again. Their remarkable team, led by the Brian in sales, transformed my anxiety into excitement and trust.

Brian is not just a salesperson; he's a guardian angel for car buyers. His commitment abundantly clear, especially as he communicated with me on his days off and meticulously guided me through the shipping process – a task beyond his call of duty since I had engaged my own shipping company. His dedication to ensuring my peace of mind was nothing short of heroic.

The excellence at Shottenkirk doesn't end with Brian. Jamie, the manager, and Jamie in finance, were pivotal during the transaction with top-tier customer service. Their communication was not just prompt and clear, but also warm and reassuring, making me feel like a valued member of the Shottenkirk family.

For anyone in the market for a car, whether you're local or thousands of miles away, Shottenkirk should be your go-to destination. Their team's ability to bridge the distance with exceptional service and genuine care is a rare find in the automotive world. Brian, in particular, is a gem – his dedication and sincerity set a new standard in customer satisfaction.

If you want a car buying experience that combines professionalism with a personal touch, making you feel confident and cared for every step of the way, look no further than Shottenkirk. Trust me, you won't be disappointed!

Liz Meadows

From the moment I walked into Shottenkirk I felt welcome and comfortable.  Nothing seemed forced. I've heard horror stories about buying a vehicle and I'd have to say if you go in with an open mind and some flexibility you're going to be pleasantly surprised how easy it is.  Brittney was awesome. I know my son will be going here when he's able to make a purchase as well.  I highly recommend this dealership.

Ann Tripp

We weren't really planning to buy a new car the day we stopped at Shottenkirk, but they had a good selection so we ended up driving a few cars. Brian was very helpful and knowledgeable. He ended up getting us the best deal and then made sure we knew how to use all the features on our new car. What a great experience!

Danette Brandstetter

Very good experience especially with Brian, Chris and David. They all were very personable and knowledgeable on their jobs. Brian helped us by allowing us to test drive whatever we asked. He was very good at his job to make us feel comfortable.  Chris also wanted us to get what we needed and kept at it until we were satisfied with the transaction.  David got us through the dreaded paperwork in excellent time. I would refer anyone needing a car to go here as the competition in Burlington doesn't negotiate and are not as personal.  Thank you

Luke Williams

First time buyer through a dealership. My sales professional, Kris P., was beyond excellent and helpful in walking me through the process. David G. Who helped with the financial side was also extremely helpful. They both answered any and all questions I had as well as making the process quick and easy. 5 stars.

Shottenkirk Chevrolet Buick Gmc Fort Madison

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