Smithburg Automotive

Sue Frisbie

After my visit today, I now feel totally comfortable trusting them with my car care! It is great that they have a shuttle service. The people are so friendly. Dave went over everything that I might need in the future and advised me on timing my future repairs. Great experience!

Anita Adler

Joan M

You can always trust Bob to do a good job at an honest price, and to always tell you the truth. He also has excellent used cars.
So far my experience is that smithsburg's is keeping up the excellent tradition

Don Lisefski

UPDATE as of 8/18/20.
This whole situation has now been completely resolved and I am extremely happy about it. Clint from Bob's Auto took charge and personally oversaw the entire effort to fix what was wrong with my car. I'd say that he undoubtedly went WAY "above and beyond" in his effort to make things right. They ARE concerned about their customers and I'm very grateful that I gave them the chance to prove it. I will extend my 30-year "tradition" and continue to take both of my cars to them whenever needed. Thank you Clint!!

ORIGINAL post
(They won't admit their mistakes. But they are happy to charge you over again to do the work a second time because they made a mistake the first time. That's just bad business, especially when dealing with a 30-year loyal customer. I'm in a service business too, and if I ever had a customer who felt wronged I would just fix the situation immediately. Ego simply can't play a part in giving good service.)

Sara Fisher

Got us in within 3 hours of finding out we needed wiring to our hitch so our U-Haul trailer would have lights. Found this out the morning we were supposed to move to North Carolina (last minute, whoops). Had us in and out within 2 hours. Great price, super friendly, and had a driver to take us anywhere we needed.

Smithburg Automotive

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