Stephen Gmc

Rich Carlson

I found one of the last, if not the last, 1/4 ton std. cab 8ft bed 4 wheel drive, pickup truck in CT. The sales staff was very helpful through each step of the purchase process. Including adding accessories, pricing - financing, teaching me the technical features, and final preparation of the truck. The closing process was fast and efficient, and my truck was fully prepared. It was a great experience.

Assistant to the Travelling Secretary

Quick and easy process. Sales person understood I was not interested in a lot of back and forth negotiation and got the deal done.  Finance was easy process and finance manager made nice suggestions that were logical and fair.

Rachel Boucher

Update due another spectacular service appointment: I had a recall on my Traverse. Scheduled for the work to be done. The day before my appointment the power steering broke and since my vehicle is also used as my office I asked if they could please please please fix it fast. I was originally told that due to a backorder on the part it would take into early the following week. Surprise! They called me late afternoon telling me they sourced the part from another dealer and not only was the recall work finished....they were able to also fix my steering AND replaced the serpentine belt and for UNDER QUOTED $$! Because of their service department and John in service staying on top of this I will also now be using them for all my new vehicle needs!  New car predicted for Fall of 2025....so this goes to show how customer service can influence consumer loyalty. Thank you again!

Ana Diaz-Caneja

My lease was running out in September so while I was getting the car serviced I decided to pop upstairs to look at some cars to get an idea of what my options were, for when the time came to return my car. This was on a Friday. Jose, the sales manager approached me and we talked about my current car and what my options could be. He spent about 40 minutes answering all my questions even though I didn’t have an appointment. He even looked at my car to see the condition it was in. I left that day feeling really confident in what I would do at trade in time.  My husband and I returned the next day so we could both look at the car I was thinking about. I honestly did not think we would be leaving with a new car that day, especially because I didn’t make an appointment. Well, Jason, whom I’d met the day before was there to help us out, and next thing I know I’m trading in my 2015 RAV4 for a 2018 Highlander! The process was smooth, everyone was super helpful, and I couldn’t be happier with the service.  I highly recommend going to Stephen Toyota. The sales staff are super friendly, there is no pressure from them to buy, they are extremely knowledgeable about their product, they have a great sense of humor, and make the process as smooth as possible.

Stephen Gmc

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