Stone Mountain Nissan

My wife and I recently purchased a vehicle from Stone Mountain Nissan, and I couldn't be more satisfied with the entire process.
Thank you, Keith Dion (Salesperson), Tony Hicks (Finance Manager) & Ricardo Shepherd, Sales Manager, for exceeding our expectations in every aspect.
What truly set Stone Mountain Nissan apart from other dealerships was the exceptional customer service. From the moment we stepped onto the lot, we were greeted warmly by their knowledgeable and friendly staff. They took the time to understand my preferences and budget constraints, ensuring that we found the ideal vehicle without any pressure or hassle.
Throughout the purchasing process, the staff at Stone Mountain Nissan remained transparent and communicative. They provided clear explanations of the financing options available to us and worked diligently to secure a competitive rate that fit within our budget. We never felt rushed or coerced into making a decision, which made the entire experience stress-free and enjoyable.
Once we made our decision, the paperwork process was handled swiftly and efficiently. The staff guided us through each step with professionalism and attention to detail, ensuring that everything was in order before we drove off the lot in our new vehicle.
Overall, our experience with Stone Mountain Nissan was nothing short of exceptional. They have earned our trust and loyalty as a customer, and we wouldn't hesitate to recommend them to anyone in search of a quality vehicle and outstanding service.

Maya

I bought my first new car at Stone Mountain Nissan. My sales person Mike Eneh was the best sales person I have ever met… He was very honest about the price and honored all my request. He made me feel so special and he definitely understood my need.. I will highly recommend him to my friends and family if  anyone is looking to purchase a new or used car. Just ask for the 6’10 handsome guy ????????

Mary Moore

This was my first experience with Stone Mountain Nissan and it was a great one. Heath assisted in my appointment and answered any questions I had. Even provided his contact information for future questions. Then the courtesy ride home from AJ was enjoyable. Looking forward to a great service experience with them.

Corrie Robinson

I am truly grateful for the excellent customer service from all departments at this locations. The service center is always pleasant and prompt. Thanks Maks!
The sales department was phenomenal in assisting me with purchasing a new vehicle. Dion was not only pleasant but patient as well. Dion and his team worked a miracle. Thank you for the wisdom and encouragement Dion! If you’re in need of a vehicle, ask for Dion. If you need auto service, ask for Maks. Thank you Stone Mountain Nissan. I look forward to doing business with you all.

jay davis

So they say that they charge a $200 diagnostic fee to get the car in the shop but then that $200 will then be reapplied towards labor charges for whatever fixes are needed after getting the results of the diagnostics/inspection. This is a blatant lie and I have the receipt to back it up, $400 battery cable change and they don't even give you an inspection report on your vehicle when they are done with it. There are plenty of other Nissan dealerships that are much more customer service focused in the metro Atlanta area, take your money somewhere less crooked. I'll give them the 2 stars because at least my car left running after the 20 minutes they had to spend swapping a fuse.

Changing my review to 4 stars due to the fact I was contacted by the customer service manager for the service center and after discussing the situation agreed to honor the original agreement of applying my diagnostic fee to labor and refunded me the difference.

Stone Mountain Nissan

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