Susan Schein Automotive

Jennifer

Over 20 years ago, we had a bad experience with Susan Schein. I say this to show that any company can turn it around with the right people. This company is one of them. We gave them another chance and it was well worth it.

I had been looking for a jeep cherokee for a while but had only searched the Jeep dealerships for it. After a car deal fell through with a jeep, I immediately found one here. The GM, Jeremy, immediately got on it, said they would stay late to let us test drive and to come on over.

When we got there, Zach greeted us. It was like red carpet treatment. That jeep wasn't the one for us but we were told, please feel free to look at the rest of the lot. It you find something else, we'll test drive it too. Hidden in the back of the lot was one that fit every request we were looking for. We test drove it, within minutes we got the price we were looking for, but since it was after closing, we were all tired and agreed to come back next day to finish paperwork and it gave them time to clean it up.

The next day, Zach and Jeremy went above and beyond to get their credit union to meet our pre approval, got all the documents ready and in less than a half hour, we were done. I would highly recommend Zach if you're in the used car market. He's very knowledgeable about all sorts of vehicles and if he can't answer it, he will get you an answer. Great job guys we appreciate all that you did for us to make this happen!

Trenton Giles

Zach was my salesperson.  Couldn't have asked for a better experience.  I'm a less than ideal person to finance but they got me a better rate than anyone and got me in the truck that I wanted.  Also gave me the most, by far, for my trade in.  Will absolutely look here for any purchases in the future.

Kim Giacalone

Jeff has been wonderful - I called broken down and he  suggested a wreaker service( who was amazing) then got us right in gave us step by step in fixing it showed us the damaged part.  The new parts and how much it would be before fixing it.  They have been amazing to two people and their truck from Michigan traveling to Florida

Sharon

I called and spoke with Zach about a Toyota RAV4. I explained my needs and Zach did exactly as I ask. Smooth transaction, didn’t take long and was out the door in about 20 mins and included a test drive. Best car purchase at any dealership I’ve had in the past. My daughter loves this car. Good job Zach maybe I will see you again !  Keep up the great customer service !!! The dealership is lucky to have you.

Susan Schein Automotive

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