Ted Russell Lincoln

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Takiya La'Shaune

I had an exceptional experience with Shane, the service manager at Lincoln. He went above and beyond to ensure I was heard, valued and cared for both professionally and ethically. I had several concerns that Shane quickly deflated and made sure my vehicle and time was respected. He truly made the difference, positively, in my experience with Lincoln and I’ll be sure to be a long-time customer.

Jerry Mazzone

Dealership did their best to get us back on the road after a breakdown on the road.  After some miscommunication at first, special thanks goes out to Shane Dyer the service manager who really stepped up to get our car back in service.  His knowledge and professionalism was so much appreciated in a difficult situation.  Thanks again Shane!

Rebecca Copeland

Shane provided excellent customer service.  He addressed my repair in a timely manner.  He exceeded expectations by explaining that an additional part should be replaced in order to avoid a return visit.  I believe Shane understands the value of creating trust and loyalty for  his customers.

Anthony Scialabba

Chris Ramsey was excellent.  He was sensitive to my timing issues when he had my car windshield repaired.  He was also friendly and polite.  I am happy that I took my car to Ted Russell Firs/Lincoln to be repaired.

Ted Russell Lincoln

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