Thelen Chrysler Dodge Jeep Ram

Kristi Rusch

So far my experience has been very good. The staff I've been in contact with are nice, patient, explain everything, and answer all my questions and concerns. They were even able to help shuttle me from the dealership to my parent's house while my Jeep was getting fixed, then from physical therapy back to the dealership when it was done, which was a HUGE help for sure (this was a 20 mile service one way, so both times was 40 miles they helped with, hence how big of a help this was by far). The only reason I didn't leave 5 stars is due to the wait time for an appointment, which being full is good for business, I'm just being honest in my review and up front to inform/prepare others. It is worth the wait for the customer service, honesty, and care though. Any Jeep related issues will bring me back ????

John Trafelet

We recently had an electrical issue with our Ram 1500 and contacted your dealership.  The service department was able to schedule our repair very quickly and communicated very well throughout the process.  Getting great service and trusting they will do it right is appreciated.   With the repairs and the interior cleaning, it's like new again.  Thank you!

Angela Barlow

Went above and beyond and made our experience one that we would recommend. Kept us informed of progress and even though it took a while it was good

Robert Whitefoot

Thanks for the quick service and care on my jeep I appreciated that you took the time to explain what you did and status on things such as brake wear, tire treads depth as well as fluid levels.
You said you would be about 45 minutes and I was out of there in about 35.    Thanks

Thelen Chrysler Dodge Jeep Ram

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