Tonkin Mazda Of Portland

Israel Lopez

Short long story for a car I had in the shop multiple times and ended up trading it for a new mazda CX50 real happy with the new car so far but what I can say for the service department is such a great and awesome people to work with they will treat you great ,keep you inform of your cars status etc. Specially Juan the service manager!! He knows his stuff very well and is super friendly someone you can ask questions about your car and my service advisor Christopher took good care of me while I had the problematic car in service. This made me buy another mazda knowing I'll always get taking care off if I need help with my car and after getting the new car Juan the service manager  is still helping me out sort things out with corporate!! Really happy to be part of mazda and I'm on my 4th mazda not planning to switch brands anytime soon!!

Trevor Salas

Thor was super helpful and got me in and out of there quickly, which I really appreciated. He went over my options and helped me find some new tires that were reasonably priced (they feel great by the way). Overall, I felt like the team was very helpful without trying to push unnecessary things on me. Will definitely be taking my Mazda here as long as we are in Portland.

Jim Allen

Mike Kasper made the process of getting a new lease for a 2024 CX-5 very pleasurable. There was no pressure, and they worked very hard to get our new lease the same price as our old lease. The finance person, Roy Ramirez was also very helpful as always. Calvin (last name unknown) also answered questions we had about the vehicle. We have pretty much always had pleasant interactions with the Mazda people at Tonkin.

Josiah Vincent

Service team was fantastic to work with on the day I went in for my first visit. They finish in half the quoted time and get it up to snuff. I happened to go when it wasn't too busy and they definitely recommended finding the same time slot on the next visit giving me the details of how to avoid the crowds.
The waiting area has complimentary coffee/lattes and purchasable snacks and fridge which included sandwiches from the Portland Sandwich co. This happens to bey favorite gas station snack so i was delighted to bite into a relatively fresh mini sub with lettuce. I die for lettuce. Anyways.
The WiFi on the waiting area was great and it allowed me to catch up on work while I waited. I even brought my pet and since no one was allergic they allowed him to join me in the waiting area and everyone enjoyed meeting the puppy. Very pet friendly.

Keep up the good work and looking forward to coming back.

Tonkin Mazda Of Portland

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