Tri-state Ford

Jeff Ostler

The air conditioning in our Escape had stopped working as the compressor had gone out.

We scheduled an appt for Monday. On Sunday I received a text offering free pick up and drop off of the vehicle (what a great service to offer!).

The Service Department communicated with me via text, which made things faster. I was pleased that the cost was less than I had anticipated having had this done to another vehicle in the past.

Overall great experience!

Lennet Hernandez

Had a great experience in taking my vehicle in for an oil change. When I got there, the lady at the front desk gave me a list of vehicle maintenance  prices. I really liked that! Because the time before that, I had no clue what I was going to have to pay. And she also gave me an extra copy that I can keep. And it did not take long for them to complete my oil change. And I can not remember the lady’s name that assisted me, but she was very nice and answered all my questions!! Thank you!!

Kathleen Frank

Was pleased with the service I received.  My car needed an oil change and I'm  from Colorado.  I had a trip planned to fly  to Dallas  so asked if they could get me in for the oil change and shuttle me to the airport and I would just leave my car there and they could change the oil at their convenience.  They said that would be fine.  They came and picked me up from airport when I returned about a week later. I really appreciated that.

Tim H

They fixed my broken truck and got me back on the road.  Communication was great.  I got my truck back about as fast as I could have expected.  Dalencia was great.  Kat (maybe Kate) was awesome.   My whole experience was better than I could have hoped for.  Thanks.

Hopefully I never need them again, but I'll be back if I do.

Tri-state Ford

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