University Volkswagen

Mary Ragins

We purchased our new/used cx30 through Walter at University Mazda at a distance/over the phone. He is a competent salesman and answered all of our many questions both on the phone and in person when we picked up the car. I rate him with 5 stars. We appreciated the dealership being willing to negotiate the price more toward our offer. The reason for the 4 star rating is due to how long the in-person transaction took, despite paying in cash. My analysis of this is that the 3 hour transaction took this long because different staff handle different parts of the transaction - we interacted with 3 different people to complete the single transaction. I know this is how it’s typically done in this industry but if it could be streamlined in some way -collapsed into fewer members of staff- it would have gone faster and made us happier given that we had a 4 hour drive to get home!   Thus the 4 stars. Thanks, Walter in Albuquerque!!!!

Wendy Chavez

I’m very happy with my experience while leasing my new Mazda. NATALINA asked all the right questions and found me a great car that matched my needs/wants.  She stayed with me past closing to get the financing that fit my budget and I drove away in my new car less than 24 hours later.  I highly recommend University Mazda VW.

Michael Simmons

Super easy process to check in and meet with the service provider Ryan H. Also the technician sent a really thorough video inspection of my vehicle. The frequent updates on my vehicle was nice. Sometimes you go places and just sit not hearing anything for a while or how much longer. The issue I had with my vehicle was fixed and my vehicle is running great. Overall experience is excellent.

Gina Carlton

What an extraordinary car buying experience this was! The sales team and the sales manager are not typical. These folks are genuine, friendly, easy, knowledgeable and no-pressure. I worked with Walter Hubbard and honestly could not be happier with him. He spent a good 45 minutes with me between the test drive and patiently explaining every little detail of the car's options to me. Such a genuinely nice, knowledgeable guy.

Buying a new car is stressful. University Mazda made it a great experience.

John C

Great experience looking at and purchasing a car I had seen online. Natalina was great, answered all my questions, and was just a pleasure to work with. I didn't feel any excess pressure from her or the finance guy, whose name i sadly forgot, but he was super helpful with competitive rates at different vendors which was nice. I had decided the night before to purchase the car and what products I would or would not add, assuming the test drive went well, which it did. This was the second car we bought from this dealership. Always a nice experience.

University Volkswagen

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