Used Car Factory

Susie Wightman

This by far has been the best experience in buying a car. Joe is an absolute delight to work with, he explained everything about the process. If anyone is looking for a new car should definitely stop at Used Car Factory on Center Avenue Janesville. Thank you so much!!

Kat Gaynor

What a GREAT car dealership!  I recommend this place with 100% confidence that you will not only be satisfied, but pleased repeatedly with your experience.  Customer service is huge for me with any purchase, especially when it comes to a larger purchase and they have delivered every time.  This staff is experienced, highly knowledgeable, no-pressure and caring.  I purchased a 2017 Jeep Cherokee almost a year ago, that has not had one issue, but had a lot of bells & whistles I wasn't used too.  Each time I've had questions, they've taken the time to explain on the phone and even demonstrated in person for me how something worked.  Last week, it was time for a new battery.  It took one phone call for them to get it and install it the same day (and at half the price of Triple AAA)  This is not my first rodeo by a long shot, but definitely my best.  If they don't have what you want, they will find it.  I'd wish you good luck in your car hunt, but you won't need it here, guaranteed!
With kindest regards, Kat Gaynor

Jason Brown

I bought a Dodge Ram back in Dec 2020. I noticed the tire pressure light was on and he hooked me up with a local mechanic. All four tires had missing sensors. The problem was fixed with no money out of my pocket. Great people, and the finance they used was the same bank I have, So it was super easy. Well definitely go back.

Mat Dewey

The guys here are super friendly and down to earth. They have really competitive pricing and even fixed some issues on an almost 20 year old car for no charge before I drove it off the lot. Joe and Jay and straight shooters there. I would definitely buy another car from them again.

Used Car Factory

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