Villages Subaru

H Cope

Vegas was a wonderful salesman. We called at 4pm to make sure the car we were interested in was still available as we live 2 hours away. He stayed late and was extremely helpful and not at all pushy or aggressive! He was upbeat, positive and went and got answers for any questions he didn’t know the answer to. (We didn’t buy a Subaru.) The finance guy was an absolute delight to work with and really got us where we needed to be without up selling or being overbearing. (Chef’s kiss, gem of a human.)The beautiful woman handling the warranty, car registration and final paperwork was extremely knowledgeable and friendly!! The deal we got on this vehicle was well worth the drive! Their pleasant and professional staff hands down made this the best car buying experience my husband and I have ever had. At no point did we feel held hostage or trapped. 10/10 would absolutely buy from them again! Thank you all again for such a quick, easy and hassle free purchase! ??

Kim Fairchild

Jason and Walter in service were truly phenomenal! We had a mutual customer that was having problems with their Subaru while out of town. Walter stepped up and made everything easy in a tough situation. This is a great service department with a great staff. Highly recommend!

Cayden Coates

Best experience buying a car I have ever had. Dalton helped us buy a used car for my wife and take out jeep in on trade. They gave us a great deal on both vehicles and were super helpful and frienly. I would highly recommend if you are looking for a quality cars with quality help.

Matt Musial

Terrific support from Stacy Waldroff! She kept me updated as the work on my Outback proceeded. Of course the mechanics did a terrific job on my car. This is my go to place for my Subaru!

Ellie Mitchell

I pre-ordered a vehicle two months ago. Let me tell you how it went.

Usually I find it awkward dealing with purchasing vehicles from dealerships, the salesmen, the upselling pressures, the general annoyances with trying to get a vehicle while not being taken advantage of.

From the moment we got on the lot, my husband and I were greeted by a friendly face (William). He made sure that we knew he would be available while we browse. When it was ready to test drive, everything went smoothly. There was never pressure to purchase. What a relief!

We wanted a 2023 which was not yet available on the website to design and build. That wasn't an issue. We used a 2022 model for the design and build and got the ball rolling. We were never upsold on the model or accessories. Since the vehicle was not even online, we were warned that it would take a while before we could drive it home.

It was crickets for a while from subaru but what should I expect, the vehicle hasn't been built, there's no delivery scheduled.  We received a call once the vehicle VIN number was available, and Victor provided the date the car was being built and when to expect it on the lot.

The day of pickup was so smooth. I never felt hassled or annoyed. The financial advisors were easy to work with, fair (yes- Fair!) and kind. I didn't even know financial advisors could be this wonderful! The salesman (Victor) was knowledgeable and willing to spend time going over all the new features. He even made sure to get some information together before we arrived to reduce our time at the dealership for paperwork.

And even when signing  the lienholder agreements and going over warranty options...no one stepped out of place to encourage me to spend more money. The FO, salesman, just everyone was just willing to give me information and let me choose what I wanted. It was not stressful at all. I definitely felt like Subaru family.

I ended up getting an extended warranty thanks to Adam providing a great discussion for the pros and cons of leaving without it. The warranty was affordable and will end up bringing us a piece of mind as we enjoy this new Ascent. Thank you to everyone at Bill Bryan for being friendly, communicative and easy to work with...this experience would have been a nightmare anywhere else.

Villages Subaru

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