Volkswagen Pasadena

Pierrette Abegg

The service was excellent aside from the woman that checked me out. I wanted to ask the mechanic that handled my repairs a question about one of the services that was recommended and first refused to call for him then finally agreed to in a very rude manner. Other than that everyone was so friendly and helpful so it really surprised me.

adrine golnazarian

Jorge and his manager Mike were very knowledgeable and spent almost the entire day to answer questions and show us how to drive our new EV VW ID4. So far we love the car. This is great dealership!

Michelle West

Wendy was really helpful and kept me updated throughout the process! She also valued my customer loyalty by giving me a one-time exception on a warranty, which really helped me out! So glad I'm a part of this VW!

Lynn Sternberger

Kingsun and the service team were immensely helpful at fixing my Tiguan's broken sunshade and even identified a few other issues that were also covered under its warranty. Within a day, they located a loaner car for me to use for the days it took to receive the repair parts and fix my car. I paid nothing out of pocket. So friendly and efficient, a truly wonderful experience.

Tina C

Always excellent service! Very helpful and professional staff,  Tom goes above and beyond to help you get checked in when you arrive and he makes sure everything is well taken care of and is patient explaining any questions you may have.

Volkswagen Pasadena

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