Walter's Mercedes-benz Of Riverside

Sandra Castillo

By far the best experience I have ever had! It was an immense pleasure to work with Irvin, who helped me find my perfect car!  I drove an hour to this dealership only because of Irvin’s great customer service and knowledge. He was extremely patient with me as I was undecided of what I wanted. He sent me several videos of different cars to help me find my perfect car. He constantly communicated with me and around my busy work schedule which was really appreciated. Also, made the process fast and efficiently and answered all my questions . Definitely recommend Irvin to anyone who is looking for a new car. :)

Maria

Our car buying experience at Walter's was smoother than my new car! Ash Botello was amazing every step of the way! She truly took the time to explain the entire car buying process with full transparency and never made us feel pressured, rushed  or uncomfortable. She answered every question we had and made sure we were happy with our purchase. The entire process took about 2 hours, from walking in to keys in hand.  I highly recommend Ash for anyone considering a Mercedes. Thank you Ash for all your help!!!

Arleen Garcia

This goes out to Ash & Edwin!!! First off let me start by saying THANK YOU! You two are awesome  walking into  Walter’s Mercedes Benz my husband and I felt very welcome, Ash & Edwin were very patient not pushy as other car sales people would be. All our questions, test drives, to questions again just felt normal as  if  we were  family. If you are looking for a Mercedes and want good customer comfortable service these two are the ones to see. I got to drive off in my BENZ! Thank you again!

Kelly 213

I went in with my Husband with intentions of upgrading my Mercedes A class. I had been a previous customer of this place. Mister Omar happened to be the sales guy helping us out. He was so patient with my picky self. We browsed a few vehicles. He made it so comfortable and not pushy at all that my husband even ended up buying himself and S580 , when he had no intentions to get one. Omar was that GREAT. End of story we both walked out with brand new Benz. All the staff at Walter’s are great. From the detail guys to the snack restocking guys. I love this place. They really treat customers VIP service. Thank you again Omar for the best customer service.

Walter's Mercedes-benz Of Riverside

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