West Herr Ford Of Webster

Bob Jurgensen

I ordered my truck back in 2022. My original sales guy was no longer there, however the new salesperson was good. He reached out when Ford needed me to reorder the truck and change it from a 2023 to a 2024. When I picked it up the other day all of the staff was very nice. There were upsell attempts however they were done in a low pressure and informative way. Overall it was the best car buying experience I’ve had. I would definitely recommend West Herr Ford in Webster NY.

Ed Hewig

We just purchased our second vehicle from West Herr Ford of Webster.  They took our older F-150 in trade for a very reasonable amount toward our new F-150! The entire buying process was very pleasant.  Working with Mike Wilco and the rest of the team at West Herr was great.  All our requests for options were met and we feel we received an excellent deal on our new truck.  Mike is one of the nicest, easy-going and most understanding guys you will ever meet.  This was the most enjoyable car-buying process we've ever had.  My wife and I look forward to shopping there for our next vehicle.  Thanks again Mike and West Herr!

Matt Ruffell

I bought a truck with only 4,500 miles on it and they gave me $20,000 off the sticker price between discounts and rebates. This is the best deal I ever got. I feel like I won for once. Service department seems great too.

Kevin Austin

This is my second review.  I had to return a part that I purchased. I was having my car repaired out of state and West Herr Ford of Webster was able to get a needed part quickly.  It turned out the attending mechanic decided he didn't need the part.  ???? When I got back to NY a few days later, West Herr Ford of Webster allowed me to return the part hassle free.  I did it in person, and the folks at the Parts Department and the Cashier were all very pleasant and professional. Great place.  I'm hoping to purchase my next car there.

West Herr Ford Of Webster

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